"Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them."

"So open questions to understand. Closed questions to confirm and gain commitment."

"Each step of your current journey will take you to new and interesting worlds of opportunity and as every intrepid explorer knows, when one visits strange new lands one must be aware of their customs."

"Trust me. If you do not decide where you are heading, and refuse to take the appropriate action, you will end up being shaped into what others would have you become. Then any change will not be made for your benefit but for theirs."

"When things get tough, remember this mariner's star. Bring to mind that everything external is designed as a challenge. A test sent to ensure you are actually worthy of acquiring your goal and reward. Recognise them as such and you will always find a way to go through, go round, or ignore them as required."

"Moving continuously forward doesn't necessarily get us to where we want to be, just somewhere other than where we started."

"I want you to start realising how far away you are from being able to listen professionally."

"We all need salespeople who understand the problem and can deliver a solution that works brilliantly for both sides."

"Solving the problem means helping the customer to understand why you're the best person for the job."

"The ability to close sales effectively has never been confined to the last few moments of the conversation."

"Great selling involves helping people to make great buying decisions."

"Listening is a discipline. It's all about being present at that moment in time."

"I can't and won't promise you magic sales fairy dust or the Jedi Mind Trick for salespeople " they simply don't exist."

"Dreaming and becoming are completely separate parts of the process. However, they are both as important as each other. Never discount how powerful your dreams are. If you cannot visualise what it is you wish to become, then the brain doesn't have the first clue how to get you there."

"I will design my reputation and my resolve shall be absolute. I shall not give in when I know I can help."

"Falling has become far more terrifying to me than rising."

"I see what I have to become and I recognise the time it will take."

"It saddens me to note that there will always be con artists and charlatans in the world. Men who aim to fool the public by clothing themselves in the robes of experts."

"Salespeople who think that it's all about price aren't required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation."

"Unwittingly, I have sailed through my entire life, so far, with neither direction nor destination.I had a vague instinct to reach dry land every once in a while for supplies, but never anything more than that."

"Trust me. In a very short time, you will become sought out by those in your network. Initially for your sound advice, but soon after as a provider of service. Few people seek advice about a subject that doesn't require a solution."

"This next nugget of salesmanship cannot be perfected in a single afternoon. However, once you have it mastered, your competition will continuously believe you possess some mystical customer attracting formula."

"Think upon the numbers I have been sharing with you. Of your competitors, five out of ten will do little more than take their customer's money immorally. A further three out of ten will leave them dissatisfied."

"The future is a fabulous place to bury your success."

"For some reason salesmen spend most of their time asking questions they already know the answers to. They rarely ask to discover anything new."

"Seeking those elusive individuals is like mining for rare gems. It will take hard work, patience, and a persistent attitude. To find that rich seam of colourful stones, you will have to chip through dirt and rock. You will have to learn how to hold rubble in your hands and see the fortune inside."

"Success would be a fairly boring and uninspiring dish if anybody could create it with a single ingredient, however difficult that ingredient was to find. No, success has several layers to its pallet. This is just the beginning."

"Well, at the risk of sounding a bit harsh, I think we can safely say that your recent successes could have just as easily been achieved by a mute monkey in a tiny business suit, holding up a written explanation of whatever it was the monkey was attempting to sell."

"I will design myself a reputation, in which prospects can place their trust, and customers return to and recommend."

"I shall not waste any of our brief time together flattering your ego, as others have done before, with all this nonsense about skills and talents that do not help, or worse, that you do not actually possess."

"Remember: when you walk into a DIY store to buy a drill, you don't want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill."

"If your doctor told you that you needed immediate surgery could you perform it yourself?"

"I need a first-class reputation."

"Whilst people have answered questions, I have only heard my own voice thinking of the next question."

"Everything you desire is always just outside your comfort zone, dear boy. If it wasn't you would already possess it, would you not?"

"Mark my words. Perception is reality and how someone perceives you is their reality."

"You " help - people. You are an expert in your field, who genuinely helps other human beings. Take pride in that, stop hawking your wares, and get a bit of respect for your profession, and earn some from your prospects."

"Let us learn things in the time they will take to learn."

"You truly help people with the things that you sell. Once you are aware of that vital piece of information every demonstration, every presentation, every transaction will be delivered with a light shining from your heart. From your heart will shine a beacon that tells all prospects you can truly help and that that is your sole purpose for being there."

"If you woke before dawn one morning with the formula for a vaccine, which would cure the most ghastly disease currently known to man, releasing millions from an agonising death, would you roll over and resume sleeping until daylight?"

"Embrace the fundamentals like the closest of friends, for they will be the foundation of your future success."

"Most men have professions, yet few act like professionals."

"All these ships are currently safe at anchor but that is not what they were designed for is it? Your job is not to remain anchored and safe. Your job is to move closer to your destination at every attempt."

"You listen like an amateur and fool yourself into believing it is enough when it is not."

"Success does not judge one man for being worthy above another. Success doesn't choose you because of your family name or existing wealth. Success is taken by the man, who has made himself ready for its arrival. And although I am not there yet, I have come to this place to become such a man."

"I must turn myself around so that I am viewing life as my prospects see it. Only then can I start addressing their issues, help to prevent their pain, and advise on solutions to their problems."

"We're all somebody's prospect, we're all somebody's customer."

"Ignore the people who say that the sales industry needs to become professionalised: it already has."

"Spend your time designing the greatest reputation a man could possess."

"Can a farmer plants his seeds and then demand the crops to grow before harvest?"