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"So open questions to understand. Closed questions to confirm and gain commitment."
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"When we miss understanding, we meet misunderstanding. Misunderstanding always pushes understanding far away!"
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Personal Development
"The power of words is in the works of words. People are much more bonded by the works of words than words. The work of words is the trigger of words."
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Personal Development
"Never worry about what you say to a man. They're so conceited that they never believe you mean it if it's unflattering.-Caroline to Ursual."
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Personal Development
"One who utters speech that isn't rough But instructive and truthfulSo that he offends no one, Him I call Brahmin."
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Personal Development
"Words don't get accident, hands and tongues drive them wrongly!"
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Personal Development
"If everyone knew exactly what I was going to say, then there would be no point in my saying it, would there?"
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Personal Development
"When it occurs without having to voice it - vibin' on the same page, flowin' on the same wave, soakin' up the same light rays."
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Personal Development
"Focus your attention on the quality of your words, and not the quantity, because few sensible talks attracts millions of listeners more than a thousand gibberish."
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Personal Development
"Confrontation affords you the opportunity to hear the other side of the story."
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Personal Development
"Don't bother to ring a bell in the ear that doesn't listen. Move to another ear, and if he doesn't listen to your bell, sit back and listen to his nemesis."
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Personal Development
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"Sometime in the future, when business slumps and there appears to be no solution in sight, you will hear others moaning about and blaming the things that are completely out of their control, wasting hour after hour on elements, which cannot be changed. Meanwhile, you, my boy, you will be focusing your efforts on the only thing that matters. The response which ensures you reach your destination."
Business
"We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception."
Self
"Asking the appropriate questions means understanding exactly what your customer is trying to achieve."
Business
"Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare."
Communication
"Plans are easy to make, dreams are easy to dream. But putting your back into it? A little bit of hard graft and discipline? That is just too scary and far too much effort for the masses."
Effort
"Don't allow your imagination to colour events as lesser men would, and see movement in motionless things."
Perception
"You have your whole life to become what you wish to become. As long as we know where we are going, we can prepare ourselves for the journey. That which is currently beyond your capabilities now, does not have to be so forever."
Self
"I have set my mind to make sure I am prepared to accept success, whatever the trials ahead, whatever the work required."
Success
"Like an ant, I will find my way round any obstacle. Like a child, I will persevere with pinpoint focus."
Perseverance
"The choices you make from this day forward will lead you, step by step, to the future you deserve."
Life
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