top of page
.png){kind=small}
"So open questions to understand. Closed questions to confirm and gain commitment."
Standard
Customized
Explore more quotes by Chris Murray
"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"
"That's what marks out the successful from the nearly-rans. Focusing on what makes people itch rather than continuously presenting an entire catalogue of scratches."
"22% of current business-to-business salespeople will be replaced by search engines within the next five years."
"Men constantly miscalculate what they can do in a day, and grossly underestimate what can be achieved in a year."
"Customers do not want a lecture from you and they certainly don't want some juvenile in a bad suit forcing his wares upon them."
"Sometime in the future, when business slumps and there appears to be no solution in sight, you will hear others moaning about and blaming the things that are completely out of their control, wasting hour after hour on elements, which cannot be changed. Meanwhile, you, my boy, you will be focusing your efforts on the only thing that matters. The response which ensures you reach your destination."
"If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed."
"We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception."
"Could trying your hardest, but never being quite good enough ever be acceptable to anyone? Is that what your dreams are made of?"
Exlpore more Communication quotes
"Why do women spend so much time in talking to their female peers? The answer can again be found in the process of biological evolution of the human mind. Just like the evolutionary expression of aggression in men, gossiping is an evolutionary feature of the female psychology. Women trade various secrets from their personal experiences through gossiping in order to create connection and intimacy with their female peers."
"When we miss understanding, we meet misunderstanding. Misunderstanding always pushes understanding far away!"
"The power of words is in the works of words. People are much more bonded by the works of words than words. The work of words is the trigger of words."
"I tend to avoid people who always have something to say - and those who expect me to always have something to say."
"Never worry about what you say to a man. They're so conceited that they never believe you mean it if it's unflattering.-Caroline to Ursual."
"Words speak to the the mind through the ears and actions speak to the mind through the eye."
"A rude man tells a women to stop talking too much because she is making noise. A polite man will tell this same woman that she looks so beautiful when her lip are closed. Compare and choose one! Speak politely, but be sure you get to where you are going with your words."
"Words don't get accident, hands and tongues drive them wrongly!"
"If everyone knew exactly what I was going to say, then there would be no point in my saying it, would there?"
bottom of page