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"You truly help people with the things that you sell. Once you are aware of that vital piece of information every demonstration, every presentation, every transaction will be delivered with a light shining from your heart. From your heart will shine a beacon that tells all prospects you can truly help and that that is your sole purpose for being there."
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"In sales, a referral is the key to the door of resistance."
"Earning the Right is a commitment to be the sales professional that your customer really needs."
"At St. Francis de Sales in Atlanta, we do not have an organ. We do not have rehearsals during the week. We do not have a professional choir."
"You will never change a prospective customer's mind, my boy. There is a chance that he might make a new decision if enough reliable evidence comes his way, but to do that he has to want to listen - to hear it - and that requires trust and respect."
"In order to sell, salespersons have to correctly evaluate and cater to customer choices."
"We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER."
"When you stop talking, you've lost your customer. When you turn your back, you've lost her."
"We initially targeted pager networks, which have been suffering for the last decade due to cell phone sales."
"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."
Explore more quotes by Chris Murray
"I now know that success can not choose me. It is waiting on a path that I must walk. In truth, it waits there for everyone. Many do not know where the path begins. Some search for a shortcut to the end. But the majority of the world does not even realise there is a path there at all."
"If you woke before dawn one morning with the formula for a vaccine, which would cure the most ghastly disease currently known to man, releasing millions from an agonising death, would you roll over and resume sleeping until daylight?"
"Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare."
"You look green, immature. A young boy playing at business, dressing up in the manner in which he believes an actual grown-up would. Your viewpoint of business attire is one of wide-eyed wonder from the nursery door."
"Success does not judge one man for being worthy above another. Success doesn't choose you because of your family name or existing wealth. Success is taken by the man, who has made himself ready for its arrival. And although I am not there yet, I have come to this place to become such a man."
"It saddens me to note that there will always be con artists and charlatans in the world. Men who aim to fool the public by clothing themselves in the robes of experts."
"Everybody sells something to somebody every day, whether it's a product, a service or just a case of making sure that they get their own way."
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