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"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"
Business
"That's what marks out the successful from the nearly-rans. Focusing on what makes people itch rather than continuously presenting an entire catalogue of scratches."
Business
"I should become happier at what I do and leave others happier than before they'd met me."
Life
"22% of current business-to-business salespeople will be replaced by search engines within the next five years."
Business
"Men constantly miscalculate what they can do in a day, and grossly underestimate what can be achieved in a year."
Productivity
"Customers do not want a lecture from you and they certainly don't want some juvenile in a bad suit forcing his wares upon them."
Business
"Sometime in the future, when business slumps and there appears to be no solution in sight, you will hear others moaning about and blaming the things that are completely out of their control, wasting hour after hour on elements, which cannot be changed. Meanwhile, you, my boy, you will be focusing your efforts on the only thing that matters. The response which ensures you reach your destination."
Business
"If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed."
Business
"We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception."
Self
"Could trying your hardest, but never being quite good enough ever be acceptable to anyone? Is that what your dreams are made of?"
Motivation
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"Real education is never acquisition of knowledge but training of character."
Author Name
Personal Development
"A nation that does not provide a proper education for women is destroying their nation."
Author Name
Personal Development
"Real education leads to the liberation of the mind."
Author Name
Personal Development
"There is less flogging in our great schools than formerly but then less is learned there so that what the boys get at one end they lose at the other."
Author Name
Personal Development
"After all, what is education, if not the unparalleled means to transcend the self- imposed physical limits of the mind and the body."
Author Name
Personal Development
"Experience is a sacred education."
Author Name
Personal Development
"It was the end of the October term of my sophomore year, and everything was petty normal, except for Social Studies, which was no big surprise. Mr. Dimas, who taught the class, had a reputation for unconventional teaching methods. For midterms he had blindfolded us, then had us each stick a pin in a map of the world and we got to write essays on wherever the pin stuck. I got Decatur, Illinois. Some of the guys complained because they drew places like Ulan Bator or Zimbabwe. They were lucky. YOU try writing ten thousand words on Decatur, Illinois."
Author Name
Personal Development
"Getting an early education and then continuing it throughout life is a brilliant way to achieve success and live a purposeful life."
Author Name
Personal Development
"Intellectual death is endemic in areas where people are unprepared to obtain new information for development. Learning is a way of staying alive."
Author Name
Personal Development
"My expectations from the university were perhaps too idealistic. I had dreams of learning things about innovation and discovery in the field of technology, but all of it hit the ground hard, when I faced with the pathetic reality of the so-called higher education system. To my surprise, I found myself stuck behind the walls of meaningless facts, figures and rankings. It occurred to me that, it was not actually a place for education, rather it was a place where you go to get your head filled with useless undigested information, that you'd probably never use throughout your entire life. It was not education, and moreover, it was definitely not science."
Author Name
Personal Development
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