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Chris Murray

"Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them."

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"Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them."

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Donna Grant

"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."

Author Name

Personal Development

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Donna Grant

"You may have an overall target to achieve with each prospect, but if you are going to have an ideal outcome for each call, should you not also have a tolerable outcome to fall back on? Something you are willing to put up with if things don't go completely to plan, but something that still moves things forward ever so slightly?"

Author Name

Personal Development

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Donna Grant

"Sell the results, not the nuts and bolts."

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Personal Development

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Donna Grant

"Also a portion of my sales go directly to Greenpeace."

Author Name

Personal Development

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Donna Grant

"But either way you cannot deny the sales and what we did."

Author Name

Personal Development

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Donna Grant

"I will ask questions that are so wide and open they will feel the need to speak for a week. Then from the information that they give to me, I will mould solutions designed specifically for them."

Author Name

Personal Development

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Donna Grant

"You truly help people with the things that you sell. Once you are aware of that vital piece of information every demonstration, every presentation, every transaction will be delivered with a light shining from your heart. From your heart will shine a beacon that tells all prospects you can truly help and that that is your sole purpose for being there."

Author Name

Personal Development

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Donna Grant

"When you stop talking, you've lost your customer. When you turn your back, you've lost her."

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Personal Development

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Donna Grant

"Someone told me that each equation I included in the book would halve the sales."

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Personal Development

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Donna Grant

"We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER."

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Personal Development

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Chris Murray
"We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception."

Self

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Chris Murray
"Asking the appropriate questions means understanding exactly what your customer is trying to achieve."

Business

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Chris Murray
"Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare."

Communication

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Chris Murray
"Don't allow your imagination to colour events as lesser men would, and see movement in motionless things."

Perception

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Chris Murray
"You have your whole life to become what you wish to become. As long as we know where we are going, we can prepare ourselves for the journey. That which is currently beyond your capabilities now, does not have to be so forever."

Self

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Chris Murray
"I have set my mind to make sure I am prepared to accept success, whatever the trials ahead, whatever the work required."

Success

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Chris Murray
"Like an ant, I will find my way round any obstacle. Like a child, I will persevere with pinpoint focus."

Perseverance

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Chris Murray
"Tell your good news as an evangelist would. Do so with a passion driven by a need to help and solve problems that some people didn't even know they had."

Business

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Chris Murray
"Simeon had to agree that his future plans, although quite grand, were like pictures painted in fog. Nothing he could put his finger on. No dream ever remained unchanged long enough to take on any weight or substance, just a notion of something better waiting for him somewhere in the future."

Future

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Chris Murray
"I'll record what I've learnt on the subject of what I sell. What it actually is means little to anyone other than me, but what it does and how it helps, means everything to those who require it."

Purpose

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