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"Ignore the people who say that the sales industry needs to become professionalised: it already has."
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Explore more quotes by Chris Murray
"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"
"I should become happier at what I do and leave others happier than before they'd met me."
"22% of current business-to-business salespeople will be replaced by search engines within the next five years."
"Men constantly miscalculate what they can do in a day, and grossly underestimate what can be achieved in a year."
"Sometime in the future, when business slumps and there appears to be no solution in sight, you will hear others moaning about and blaming the things that are completely out of their control, wasting hour after hour on elements, which cannot be changed. Meanwhile, you, my boy, you will be focusing your efforts on the only thing that matters. The response which ensures you reach your destination."
"If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed."
"We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception."
"Could trying your hardest, but never being quite good enough ever be acceptable to anyone? Is that what your dreams are made of?"
Exlpore more Business quotes
"Innovation is the change, Change Management needs to be an integral part of innovation management."
"The profession of book writing makes horse racing seem like a solid, stable business."
"In the business world cooperation is essential."
"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"
"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."
"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."
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