"Performance stands out like a ton of diamonds. Nonperformance can always be explained away."

"In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later."

"The five essential entrepreneurial skills for success: Concentration, Discrimination, Organization, Innovation and Communication."

"A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason."

"Management manages by making decisions and by seeing that those decisions are implemented."

"Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves."

"You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work."

"It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality."

"If your desk isn't cluttered, you probably aren't doing your job."

"Uncertainty will always be part of the taking charge process."

"Managers in all too many American companies do not achieve the desired results because nobody makes them do it."

"Leadership cannot really be taught. It can only be learned."

"It is much more difficult to measure nonperformance than performance."

"I think it is an immutable law in business that words are words, explanations are explanations, promises are promises - but only performance is reality."

"You can't run a business or anything else on a theory."

"You cannot run a business, or anything else, on a theory."

"Performance is your reality. Forget everything else."

"The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them."

"Management must manage!"

"It's better to take over and build upon an existing business than to start a new one."

"Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization."

"Leadership is practiced not so much in words as in attitude and in actions."

"We must not be hampered by yesterday's myths in concentrating on today's needs."

"In business, words are words; explanations are explanations, promises are promises, but only performance is reality."

"I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them."