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"Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves."
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"It is not true that people are naturally equal for no two people can be together for even a half an hour without one acquiring an evident superiority over the other."

"He makes people pleased with him by making them first pleased with themselves."

"People are always good company when they are doing what they really enjoy."

"Some people bear three kinds of trouble - the ones they've had, the ones they have, and the ones they expect to have."

"Clinton... believes that the Washington Press Corps is so out of touch that it is absolutely inconceivable that reporters would understand the issues that people are really dealing with in their lives."
Explore more quotes by Harold S. Geneen

"I think it is an immutable law in business that words are words, explanations are explanations, promises are promises - but only performance is reality."

"Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization."

"The five essential entrepreneurial skills for success: Concentration, Discrimination, Organization, Innovation and Communication."

"Management manages by making decisions and by seeing that those decisions are implemented."

"I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them."

"Managers in all too many American companies do not achieve the desired results because nobody makes them do it."

"In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later."
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