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Quotes by Author

"She told fortunes for a living. It's a wacky book and was great fun to write. It is very much a look at what life was like for women in Australia in the 1960's."

"Don't jump to-"I'm not, Dekka said. "But if that's what it is, if it's those things, I'm going to ask you to take care of me."We've been over this, Sam said, pulling his hand away."If I tell you it's time, you do it, okay, Sam?He couldn't answer."I'm not afraid to die, Dekka said."

"To Move from Woe to Wow with an Unhappy Customer. . . Apologize Thank your customer for raising the issue. Apologize sincerely"never argue. Own the problem, even if it is not your fault. Show genuine concern in your gestures, posture, and tone of voice. Take your customer at their word without questioning their motives or integrity."

"Determined soul, willing spirit."

"When I write, I try to represent the voices of people I've known who had no voice."

"The only consistent and unconditional happiness that we are promised can only be found INSIDE each one of us."


"If your life's at a juncture and you need to think about things, there's nowhere better than home. However old you are."

"Knowing what you can not do is more important than knowing what you can do. In fact, that's good taste."

"A good coach can be a caring parent, a wise teacher, an exemplary pastor, a passionate friend or a devoted mentor. Keep in touch with all of them especially at the time they are needed."

"You forget the life you had before, after awhile. Things you cherish and hold dear are like pearls on a string. Cut the knot and they scatter across the floor, rolling into dark corners never to be found again. So you move on, and eventually you forget what the pearls even looked like. At least, you try."


"Ignorance leads to leaving in self-deception."

"I may be alone, but I am never lonely. I am always with my best friend, and that is me."

"The world is full of hopeful analogies and handsome, dubious eggs, called possibilities."

"Salzburg... is a mountain town with a rushing river running right through the center, everything in the rain various shades of green and brown."


"In my second year in graduate school, I took a computer course and that was like lightening striking."


"We need more men to sit at the table... at the kitchen table."

"Sophistication is not science people, simplicity is."

"A mature person reaps joy in the commonplace acts of living, appreciates the serenity of just being, while balancing the responsibilities that come naturally about when deeply immersed in family and community affairs. Directing their attention outward, assisting other people in their troubled times, while denying themselves the indulgence of self-absorption frees a person's bidding mind from a jumble of discordant thoughts, wants, and unholy bequests."

"A friend is someone who will bike to the ice cream shop with you, even when you don't look so good."

"Men are anxious to improve their circumstances, but are unwilling to improve themselves; they therefore remain bound."

"Change your life! Wake up and smell the Cosmic Ordering success."

"The scariest part of discovering that you have the power to change your life, is not doubting if you can do what it takes to achieve your goals: it is the realization that you are now responsible, and there's nothing out of yourself to blame."


"It seemed like this day could go in so many directions, like a spiderweb shooting out toward endless possibilities. Whenever you made a choice, especially one you'd been resisting, it always affected everything else, some in big ways, like a tremor beneath your feet, others in so tiny a shift you hardly noticed a change at all. But it was happening."

"It is true that short forms of poetry have been cultivated in the Far East more than in modern Europe; but in all European literature short forms of poetry are to be found - indeed quite as short as anything in Japanese."

"Never try to stop me again,' he told her. It was a sensuous command of a lover and brought a chill of excitement in Mahgen's spirit, spreading throughout every inch of her body.'No, Kathel,' she said, 'if that is my punishment, I shall always try and stop you."


"If I had to embrace a definition of success, it would be that success is making the best choices we can . . . and accepting them."

"The beginnings and endings of all human undertakings are untidy."

"Cities are never random. No matter how chaotic they might seem, everything about them grows out of a need to solve a problem. In fact, a city is nothing more than a solution to a problem, that in turn creates more problems that need more solutions, until towers rise, roads widen, bridges are built, and millions of people are caught up in a mad race to feed the problem-solving, problem-creating frenzy."
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