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Apology Quotes


"Sincere apologies are for those that make them, not for those to whom they are made. Sincere apologies are for those that make them, not for those to whom they are made."


"When she opened her door, Levi was sitting in the hallway, his legs bent in front of him, hunched forward on his knees. He looked up when she stepped out."I'm such an idiot, he said.Cath fell between his knees and hugged him."I can't believe I said that, he said. "I can't even go nine hours without seeing you."


"Just say "I'm sorry. It's not a tongue twister. It does not need repeating multiple times. The phrase is simple and short, easy to articulate. And the last time I checked, it sounded just as good-if not better-in a whisper. So just say it; say "I'm sorry."


"Saying 'I'm sorry' is saying 'I love you' with a wounded heart in one hand and your smothered pride in the other."


"To Move from Woe to Wow with an Unhappy Customer. . . Apologize Thank your customer for raising the issue. Apologize sincerely"never argue. Own the problem, even if it is not your fault. Show genuine concern in your gestures, posture, and tone of voice. Take your customer at their word without questioning their motives or integrity."


"The first reaction is surely the most natural one, but not always the most correct one; thereupon, the invention of apologies."
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