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"Just say "I'm sorry. It's not a tongue twister. It does not need repeating multiple times. The phrase is simple and short, easy to articulate. And the last time I checked, it sounded just as good-if not better-in a whisper. So just say it; say "I'm sorry."
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"When she opened her door, Levi was sitting in the hallway, his legs bent in front of him, hunched forward on his knees. He looked up when she stepped out."I'm such an idiot, he said.Cath fell between his knees and hugged him."I can't believe I said that, he said. "I can't even go nine hours without seeing you."

"Saying 'I'm sorry' is saying 'I love you' with a wounded heart in one hand and your smothered pride in the other."

"To Move from Woe to Wow with an Unhappy Customer. . . Apologize Thank your customer for raising the issue. Apologize sincerely"never argue. Own the problem, even if it is not your fault. Show genuine concern in your gestures, posture, and tone of voice. Take your customer at their word without questioning their motives or integrity."
Explore more quotes by Richelle E. Goodrich

"Often we withhold our affections, waiting first for love to be extended to us. The irony is that we are loved for loving."

"Act like you care. Pray like you care. Speak, smile, reach out, and live like you care. The point is to make sure those in your life know beyond doubt that you do care."

"All human beings wield influence-a powerful sword granted at birth. Wield your sword with care."

"The only thing you can justifiably claim that life owes you is an equal measure of what you have given out. And even that is debatable."

"World peace, true love, and happily-ever-afters amount to wasted wishes, failed endeavors, and most precious dreams."

"A picture may be worth a thousand words, but those well-arranged words are worth a multi-million-dollar motion picture."

"Turn around. you've got grass and dead flowers. My fingers naturally began to comb through my long, black strands, shaking things loose as Sarti carefully removed more stubborn pieces. The flowers had been left over from my forced marriage to Thaddeus. The grass, from a sensual night with Kresh the eve of my honeymoon. Devilish irony."
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