top of page
Exlpore more Apology quotes

"To Move from Woe to Wow with an Unhappy Customer. . . Apologize Thank your customer for raising the issue. Apologize sincerely"never argue. Own the problem, even if it is not your fault. Show genuine concern in your gestures, posture, and tone of voice. Take your customer at their word without questioning their motives or integrity."

"The first reaction is surely the most natural one, but not always the most correct one; thereupon, the invention of apologies."

"Just say "I'm sorry. It's not a tongue twister. It does not need repeating multiple times. The phrase is simple and short, easy to articulate. And the last time I checked, it sounded just as good-if not better-in a whisper. So just say it; say "I'm sorry."
Explore more quotes by Patricia Briggs

"Time was such an odd thing. One moment you could talk to someone, then suddenly, they were gone."

"You should be home sleeping. What is the use of having a man in the house, if he cannot take care of you for a while? "Mmm, I said. "I give up. What's the use of having a man in the house?"

"Some people will tell you werewolves can only shapechange under a full moon, but people also say there's no such things as ghosts."

"MS. THOMPSON, it said in heavy block letters, PLEASE KEEP YOUR FELINE OFF MY PROPERTY. IF I SEE IT AGAIN, I WILL EAT IT."

"He sighed. "I don't think an apology will do, Mercy. Because an apology implies that you wouldn't do it again. And, under the circumstances, you wouldn't do anything differently, would you?"No."

"Honey will wipe the floor with you." His eyes went half-mast, and his voice dropped in evident pleasure. "I know."

"The hardest memory of slavery that Rialla had to bear was not the lack of freedom, it was the lack of desiring freedom."
bottom of page