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"We have believed at CA that consolidation of this industry is something that was required ten years ago."
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"Innovation is the change, Change Management needs to be an integral part of innovation management."
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Personal Development
"The profession of book writing makes horse racing seem like a solid, stable business."
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Personal Development
"In the business always talk to decision makers only, it will save your time and will get you the deal."
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Personal Development
"Business is the salt of life."
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Personal Development
"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."
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Personal Development
"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"
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Personal Development
"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."
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Personal Development
"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."
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Personal Development
"Find your hidden talents, your hidden potentials, your hidden purposes and convert them into a better business for the benefit of the entire world."
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Personal Development
"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."
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Personal Development
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"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."
Will
"So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services."
Finance
"So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass."
Business
"So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video."
Want
"So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation."
Technology
"Clearly, every company needs a leader. That's an important part of being the CEO of the company."
Leadership
"Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth."
Business
"But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis."
Change
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
Customer
"Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process."
Business
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