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"We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER."
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"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."
"You may have an overall target to achieve with each prospect, but if you are going to have an ideal outcome for each call, should you not also have a tolerable outcome to fall back on? Something you are willing to put up with if things don't go completely to plan, but something that still moves things forward ever so slightly?"
"We initially targeted pager networks, which have been suffering for the last decade due to cell phone sales."
"At St. Francis de Sales in Atlanta, we do not have an organ. We do not have rehearsals during the week. We do not have a professional choir."
"Sell the results, not the nuts and bolts."
Explore more quotes by Chris Murray
"Sometime in the future, when business slumps and there appears to be no solution in sight, you will hear others moaning about and blaming the things that are completely out of their control, wasting hour after hour on elements, which cannot be changed. Meanwhile, you, my boy, you will be focusing your efforts on the only thing that matters. The response which ensures you reach your destination."
"We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception."
"Asking the appropriate questions means understanding exactly what your customer is trying to achieve."
"Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare."
"Don't allow your imagination to colour events as lesser men would, and see movement in motionless things."
"You have your whole life to become what you wish to become. As long as we know where we are going, we can prepare ourselves for the journey. That which is currently beyond your capabilities now, does not have to be so forever."
"I have set my mind to make sure I am prepared to accept success, whatever the trials ahead, whatever the work required."
"Like an ant, I will find my way round any obstacle. Like a child, I will persevere with pinpoint focus."
"Tell your good news as an evangelist would. Do so with a passion driven by a need to help and solve problems that some people didn't even know they had."
"And by making that plan you have differentiated yourself from more than ninety percent of the population. You are one of the few, who has a clear direction, a decisive plan of action."
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