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"Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business."
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"The profession of book writing makes horse racing seem like a solid, stable business."
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Personal Development
"In the business always talk to decision makers only, it will save your time and will get you the deal."
Author Name
Personal Development
"Business is the salt of life."
Author Name
Personal Development
"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."
Author Name
Personal Development
"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"
Author Name
Personal Development
"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."
Author Name
Personal Development
"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."
Author Name
Personal Development
"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."
Author Name
Personal Development
"A fair price for oil is whatever you can get plus ten to twenty per cent."
Author Name
Personal Development
"The most successful businesses have leaders that see the correlation between customer service and sales. not as separate departments, but as complimentary components for growth."
Author Name
Personal Development
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"People don't buy for logical reasons. They buy for emotional reasons."
People
"Sometimes adversity is what you need to face in order to become successful."
Success
"Money isn't the most important thing in life, but it's reasonably close to oxygen on the "gotta have it" scale."
Life
"If God would have wanted us to live in a permissive society He would have given us Ten Suggestions and not Ten Commandments."
Society
"Remember that failure is an event, not a person."
Failure
"People who have good relationships at home are more effective in the marketplace."
Home
"People often say that motivation doesn't last. Well, neither does bathing - that's why we recommend it daily."
Motivational
"Money won't make you happy... but everybody wants to find out for themselves."
Money
"Positive thinking will let you do everything better than negative thinking will."
Negative
"Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business."
Business
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