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"The purpose of a business is to create a customer."
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"The profession of book writing makes horse racing seem like a solid, stable business."
Author Name
Personal Development
"In the business always talk to decision makers only, it will save your time and will get you the deal."
Author Name
Personal Development
"Business is the salt of life."
Author Name
Personal Development
"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."
Author Name
Personal Development
"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"
Author Name
Personal Development
"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."
Author Name
Personal Development
"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."
Author Name
Personal Development
"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."
Author Name
Personal Development
"A fair price for oil is whatever you can get plus ten to twenty per cent."
Author Name
Personal Development
"The most successful businesses have leaders that see the correlation between customer service and sales. not as separate departments, but as complimentary components for growth."
Author Name
Personal Development
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"So much of what we call management consists in making it difficult for people to work."
Work
"Unless commitment is made, there are only promises and hopes... but no plans."
Commitment
"Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake."
Mistake
"The only thing we know about the future is that it will be different."
Future
"Today knowledge has power. It controls access to opportunity and advancement."
Power
"The most important thing in communication is hearing what isn't said."
Communication
"Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth."
Wealth
"The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself."
Marketing
"No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings."
Leadership
"Management is doing things right; leadership is doing the right things."
Leadership
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