"The purpose of a business is to create a customer."

Business, Purpose, Customer

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"The purpose of a business is to create a customer."

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"The ultimate profit of all businesses should be happiness."

Debasish Mridha, American Author

Business, Profit, Happiness, Success

"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."

Israelmore Ayivor, Ghanaian Author

Business, Advertising, Innovation, Change, Marketing

"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."

Susan C. Young, American Author

Business, Service, Customer, Respect

"But my sense in talking to people when I travel is that the film business is not that dissimilar from a lot of other businesses."

Steven Soderbergh, American Director

Business, Travel, People, Film

"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."

Sheryl Sandberg, American Author

Business, Small Business, Family, Opportunity

"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."

Nick Lowe, English Musician

Business, People, Germany, Learning

"When you're five years old, and you're running a business that people did not think there was room for, getting attention is not a bad thing. Letting it be known by whatever colorful language is necessary is not a bad thing."

Brit Hume, American Journalist

Business, People, Attention, Language

"It's really impossible to project ahead even six months in this business."

Julie London, American Musician

Business, Months, Project

"Every experiment, by multitudes or by individuals, that has a sensual and selfish aim, will fail."

Ralph Waldo Emerson, American Poet

Business, Will

"For policy makers interested in using tax policy to stimulate investments or especially to smooth business cycle fluctuations, the results are not promising."

Austan Goolsbee, American Public Servant

Business, Policy, Tax, Results

Explore more quotes by Peter Drucker

"Follow effective action with quiet reflection. From the quiet reflection will come even more effective action."

Action

"Never mind your happiness; do your duty."

Happiness

"Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information."

Knowledge

"Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'"

Computer

"People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year."

People

"The entrepreneur always searches for change, responds to it, and exploits it as an opportunity."

Change

"Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake."

Mistake

"There is nothing so useless as doing efficiently that which should not be done at all."

Nothing

"Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got."

Change

"Plans are only good intentions unless they immediately degenerate into hard work."

Work