"The previously unloved may find it hard to believe that they are now loved; that is such a miracle, they feel; such a miracle."

"Antonia was very conscious of the corrosive power of envy and felt that it was this emotion, more than any other, which lay behind human unhappiness. People did not realise how widespread envy was."

"We must love those with whom we live and work, and love them for all their failings, manifest and manifold though they be."

"There was a great deal of progress being made, right under their noses, particularly in Africa, and this progress was good. Life was much harder for tyrants than it had been before."

"There is a tidal wave of ignorance, Mma Ramotswe. It is a great tidal wave and it will drown all of us if we are not careful."

"We can't have moral obligations to every single person in this world. We have moral obligations to those who we come up against, who enter into our moral space, so to speak. That means neighbors, people we deal with, and so on."

"The value of money is subjective, depending on age. At the age of one, one multiplies the actual sum by 145,000, making one pound seem like 145,000 pounds to a one-year-old. At seven " Bertie's age " the multiplier is 24, so that five pounds seems like 120 pounds. At the age of twenty four, five pounds is five pounds; at forty five it is divided by 5, so that it seems like one pound and one pound seems like twenty pence. (All figures courtesy of Scottish Government Advice Leaflet: Handling your Money.)"

"Mr Mandela, who had given his whole life for justice and had never once thought of himself. How unlike these people were modern politicians, who thought only of power and tricks."

"We shall change all that...because it is possible to change the world, if one is determined enough, and if one sees with sufficient clarity just what has to be changed."

"Morality is for everybody, and this means that the views of more than one person are needed to create it. That was what made the modern morality, with its emphasis on individuals and the working out of an individual position, so weak. If you gave people the chance to work out their morality, then they would work out the version which was easiest for them and which allowed them to do what suited them for as much of the time as possible. That, in Mma Ramotswe's view, was simple selfishness, whatever grand name one gave to it."

"We live in a culture of complaint because everyone is always looking for things to complain about. It's all tied in with the desire to blame others for misfortunes and to get some form of compensation into the bargain."

"Matthew knew that phrenology was nonsense, and yet, years later, he found himself making judgments similar to those made by his father; slippery people looked slippery; they really did. And how we become like our parents! How their scorned advice - based, we felt in our superiority, on prejudiced and muddled folk wisdom - how their opinions are subsequently borne out by our own discoveries and sense of the world, one after one. And as this happens, we realise with increasing horror that proposition which we would never have entertained before: our mothers were right!"

"She would not allow herself to remember how Note had treated her, and many others too, she suspected. She had forgiven him, yes, but she still did not like to remember. And perhaps a deliberate act of forgetting went along with forgiveness. You forgave, and then you said to yourself: Now I shall forget. Because if you did not forget, then your forgiveness would be tested, perhaps many times and in ways that you could not resist, and you might go back to anger, and to hating."

"Mma Ramotswe reflected on how easy it was to find oneself committed to a course of action simply because one lacked the courage to say no."

"Human history seems to me to be one long story of people sweeping down-or up, I suppose-replacing other people in the process."

"International business, once allowed to stalk uncontrolled, killed the local, the small, the quirky."

"But he'll never be fully recognised, because Scots literature these days is all about complaining and moaning and being injured in one's soul."

"You can go through life and make new friends every year - every month practically - but there was never any substitute for those friendships of childhood that survive into adult years. Those are the ones in which we are bound to one another with hoops of steel."

"Everything, all those great things, had happened so far away--or so it seemed to [Mma Ramotswe] at the time. The world was made to sound as if it belonged to other people--to those who lived in distant countries that were so different from Botswana; that was before people had learned to assert that the world was theirs too, that what happened in Botswana was every bit as important, and valuable, as what happened anywhere else."

"Men are very sensitive, Mma Makutsi. You would not always think it to look at them, but they are. They do not like you to point out that they are wrong, even when they are. That is the way things are, Mma--it just is."

"The only thing that makes me sad is that I shall be leaving Africa when I die. I love Africa, which is my mother and my father. When I am dead, I shall miss the smell of Africa."

"We don't forget...Our heads may be small, but they are as full of memories as the sky may sometimes be full of swarming bees, thousands and thousands of memories, smells of places, of little things that happened to us and which come back, unexpectedly, to remind us of who we are."

"Africa was full of people in need of help and there had to be a limit. You simply could not help everybody; but you could at least help those who came into your life. That principle allowed you to deal with the suffering you saw. That was your suffering. Other people would have to deal with the suffering that they, in their turn, came across."

"It was easy to make a difference to other people's lives, so easy to change the little room in which people lived their life."

"Bertie stared at his mother. She spoils things, he thought. All she ever does is spoil things. He had not started this conversation, and it was not his fault that they were now talking about Grey Owl. He sounded rather a nice man to Bertie. Any why should he not dress up in feathers and live in the forests if that was what he wanted to do? It was typical of his mother to try to spoil Grey Owl's fun."

"She had argued for a broad interpretation, which imposed a duty to answer questions truthfully, and not to hide facts which could give a different complexion to a matter, but on subsequent thought she had revised her position.Although she still believed that one should be frank in answers to questions, this duty arose only where there was an obligation, based on a reasonable expectation, to make a full disclosure. There was no duty to reveal everything in response to a casual question by one who had no right to the information."

"Gracious acceptance is an art - an art which most never bother to cultivate. We think that we have to learn how to give, but we forget about accepting things, which can be much harder than giving.... Accepting another person's gift is allowing him to express his feelings for you."

"Great feuds often need very few words to resolve them. Disputes, even between nations, between peoples, can be set to rest with simple acts of contrition and corresponding forgiveness, can so often be shown to be based on nothing much other than pride and misunderstanding, and the forgetting of the humanity of the other-and land, of course."

"To lose your own language was like forgetting your mother, and as sad, in a way."

"Africa had a way of coming back and simply covering everything up again."

"It was hard to disappear completely in Botswana, where there were fewer than two million people and where people had a healthy curiosity as to who was who and where people had come from. It was very difficult to be anonymous, even in Gaborone, as there would always be neighbours who would want to know exactly what one was doing and who one's people had been."

"She was made for untidy rooms and rumpled beds."

"We act out our lives to a soundtrack, thought Isabel, the music that becomes, for a spell, out favourite and is listened to again and again until it stands for the time itself. But that was about all the scripting that we achieved; the rest, for most of us, was extemporising."

"She knew as well as anyone that the world could be a place of trial and sorrow, that there was injustice and suffering and heartlessness - there was enough of all that to fill the great Kalahari twice over, but what good did it do to ponder that and that alone? None, she thought."

"It was always a mistake, she thought, to dwell on the cause of one's anger."

"Moral beauty existed as clearly as any other form of beauty and perhaps that was where we could find the God who was so vividly, and sometimes bizarrely, described in our noisy religious explanations. It was an intriguing thought, as it meant that a concert could be a spiritual experience, a secular painting a religious icon, a beguiling face a passing angel."

"That was what counted, she told herself: those unexpected moments of appreciation, unanticipated glimpses of beauty or kindness - any of the things that attached us to this world, that made us forget, even for a moment, its pain and its transience."

"It was always the best way of finding out information; just go and ask a woman who keeps her eyes and ears open and who likes to talk. It always worked. It was no use asking men; they simply were not interested enough in other people and the ordinary doings of people. That is why the real historians of Africa had always been the grandmothers, who remembered the lineage and the stories that went with it."

"It was time to take the pumpkin out of the pot and eat it. In the final analysis, that was what solved these big problems of life. You could think and think and get nowhere, but you still had to eat your pumpkin. That brought you down to earth. That gave you a reason for going on. Pumpkin."

"Perhaps trust had to be accompanied by a measure of common sense, and a hefty dose of realism about human nature. But that would need a lot of thinking about, and the tea break did not go on forever."

"There was no point in telling somebody not to cry, she had always thought; indeed there were times when you should do exactly the opposite, when you should urge people to cry, to start the healing that sometimes only tears can bring. But if there was a place for tears of relief, there might even be a place for tears of pride."

"When people ask for advice they very rarely want your advice and will go ahead and do what they want to do anyway, no matter what you say. That applied in every sort of case; it was a human truth of universal application, but one which most people knew little or nothing about."

"What we have, we all must lose-that applied to everything, even to that which we thought we had the greatest right. We were tenants of this earth-nothing more."

"Go to any small village anywhere in the world, and see what they remember. Everything. It's all there -- passed on like a precious piece of information, some secret imparted from one who knew to one who yearns to know. Taken good care of."

"He had been thinking of how landscape moulds a language. It was impossible to imagine these hills giving forth anything but the soft syllables of Irish, just as only certain forms of German could be spoken on the high crags of Europe; or Dutch in the muddy, guttural, phlegmish lowlands."

"She had never been able to tolerate dishonesty, which she thought threatened the very heart of relationships between people. If you could not count on other people to mean what they said, or to do what they said they would do, then life could become utterly unpredictable. The fact that we could trust one another made it possible to undertake the simple tasks of life."

"How often have I noticed or, indeed, listened to him? We talk, but do I actually listen, or is our conversation mainly a question of my waiting for him to stop and for it to be my turn to say something? For how many of us is that what conversation means - the setting up of our lines?"

"It's because there are too many people who want to stop us having fun. That's the reason."

"Men, she thought, were odd about their clothes: they liked to wear the same things until they became defeated and threadbare."

"A traditional house smelled of wood smoke, the earth, and of thatch; all good smells, the smell of life itself."