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"The keystone of successful business is cooperation. Friction retards progress."
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"The ultimate profit of all businesses should be happiness."
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Personal Development

"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."
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Personal Development

"Hitting is business. With two strikes you really protect that plate."
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Personal Development

"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."
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Personal Development

"But my sense in talking to people when I travel is that the film business is not that dissimilar from a lot of other businesses."
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Personal Development

"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."
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Personal Development

"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."
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Personal Development

"When you're five years old, and you're running a business that people did not think there was room for, getting attention is not a bad thing. Letting it be known by whatever colorful language is necessary is not a bad thing."
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Personal Development

"It's really impossible to project ahead even six months in this business."
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Personal Development

"I fear this little episode does not speak very favourably for my business capacity in those early days, for I certainly ought to have made much more than I did by this really important invention."
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"I was long brought up to think that it was nothing short of a crime to miss a sale."
Crime

"The greatest teacher I know is the job itself."
Job

"Every man must decide for himself whether he shall master his world or be mastered by it."
Man

"I believe a man is better anchored who has a belief in the Supreme Being."
Trust

"There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man."
Time

"The best teamwork comes from men who are working independently toward one goal in unison."
Man

"I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier."
Trust

"No business can succeed in any great degree without being properly organized."
Business

"The Golden Rule finds no limit of application in business."
Business

"Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust."
Trust
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