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"A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well."
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"The ultimate profit of all businesses should be happiness."
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Personal Development
"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."
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Personal Development
"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."
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Personal Development
"But my sense in talking to people when I travel is that the film business is not that dissimilar from a lot of other businesses."
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Personal Development
"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."
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Personal Development
"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."
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Personal Development
"When you're five years old, and you're running a business that people did not think there was room for, getting attention is not a bad thing. Letting it be known by whatever colorful language is necessary is not a bad thing."
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Personal Development
"It's really impossible to project ahead even six months in this business."
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Personal Development
"Every experiment, by multitudes or by individuals, that has a sensual and selfish aim, will fail."
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Personal Development
"For policy makers interested in using tax policy to stimulate investments or especially to smooth business cycle fluctuations, the results are not promising."
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Personal Development
Explore more quotes by Jeff Bezos
"There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second."
Work
"We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn't be in this business."
Business
"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful."
Experience
"What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming."
Want
"There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward."
Work
"The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home."
Home
"Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online."
Want
"A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well."
Business
"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better."
Experience
"But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908."
Hair
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