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Jim Cantalupo

"When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page."

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"When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page."

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Donna Grant

"The profession of book writing makes horse racing seem like a solid, stable business."

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Personal Development

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Donna Grant

"In the business always talk to decision makers only, it will save your time and will get you the deal."

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Donna Grant

"Business is the salt of life."

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Donna Grant

"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."

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Donna Grant

"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"

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Donna Grant

"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."

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Donna Grant

"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."

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Personal Development

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Donna Grant

"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."

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Donna Grant

"A fair price for oil is whatever you can get plus ten to twenty per cent."

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Donna Grant

"The most successful businesses have leaders that see the correlation between customer service and sales. not as separate departments, but as complimentary components for growth."

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Jim Cantalupo
"I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place."

Discipline

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Jim Cantalupo
"And ours is a business that requires discipline and focus."

Business

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Jim Cantalupo
"The markets where we've got real good presence are the older, more mature markets like Australia, and Western Europe - where we've only got 6,000 stores, compared to the US with 13,000."

Journalism

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Jim Cantalupo
"I think this year we'll open up 900 gross, we're closing some, so the net count is lower, but the 900 are spread all over the place. Some of the closures are relocations, where you're moving it to another place in the marketplace."

Business

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Jim Cantalupo
"As I said, I haven't spent a lot of time thinking about partner brands."

Time

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Jim Cantalupo
"When you raise prices, you've got to make sure you get it to the bottom line. You can fritter it away because of the way you're running the business, with maybe not a totally disciplined approach."

Business

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Jim Cantalupo
"McDonald's is almost 50 years old. For 47 years we had a pretty consistent track record of being able to deliver admirable sales."

Being

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Jim Cantalupo
"You have got to have discipline and focus - on the customer and how you run the business."

Business

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Jim Cantalupo
"We cover hamburgers, chicken, veggie burgers, salads, we've got a pretty broad range. To me, McDonald's isn't only about the food. It's about the prices, it's about the way we eat."

Food

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Jim Cantalupo
"We have very specific rules about how we go to market with children, and I think they are very responsible."

Family

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