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"Many hospitality companies follow the "5 and 10 Rule," whereby when a customer is within ten feet of the employee, they should provide acknowledgement with eye contact and a genuine smile. When the customer is within five feet, it is encouraged to provide a warm welcome, sincere greeting, a friendly gesture, and offer to help, or to engage him or her in conversation."
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Personal Development
"The only true source of politeness is consideration."
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Personal Development
"If you treat with courtesy your equal, who is privileged to resent an impertinence, how much more cautious should you be to your dependents, from whom you demand a respectful demeanor."
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Personal Development
"There can be no defense like elaborate courtesy."
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Personal Development
"A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist."
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Personal Development
"It is better to have too much courtesy than too little, provided you are not equally courteous to all, for that would be injustice."
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Personal Development
"It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, "I'm sorry, I didn't mean to speak while you were interrupting. It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational."
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Personal Development
"I have always felt that if a man gives you a solid gold key to his door he is entitled to the courtesy of a visit."
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Personal Development
"All doors open to courtesy."
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Personal Development
"It was a woman who drove me to drink, and I never had the courtesy to thank her for it."
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Personal Development
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"When I attained a certain advanced intimacy with a man, and I don't just mean sex, I married him."
Sex
"Perhaps my problem in marriage-and it is the problem of many women-was to want both intimacy and independence. It is a difficult line to walk, yet both needs are important to a marriage."
Marriage
"Confidence is something you're born with. I know I had loads of it even at the age of 15."
Age
"I don't fear death because I don't fear anything I don't understand. When I start to think about it, I order a massage and it goes away."
Death
"One of my favorite people is Gypsy Rose Lee. She bears out the Biblical promise that he who has, gets. And I hope she gets a lot more."
People
"I would tell anyone who wants something from someone else to feign not wanting it. People are perverse. If you show great affection to them, they'll run the other way."
People
"I don't believe in life after death. But I do believe in some grinding destiny that watches over us on earth. If I didn't, the safety valve would give and the boiler would explode."
Life
"I'd rather wear jewels in my hair than anywhere else. The face should have the advantage of this brilliance."
Hair
"I often talked to Bing Crosby, and while I liked him, I never understood why he was so popular. To me his voice was just a gimmick."
Popular
"Dirt makes a man look masculine. Let your hair blow in the wind, and all that. It's OK. All you have to do is look neat when you have to look neat."
Hair
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