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"At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started."
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"I only am in this business because I enjoy it. I think that is the only way to be in the business."
"Make something people want and sell that, or be someone people need and sell you."
"Part of your heritage in this society is the opportunity to become financially independent."
"The greatest ability in business is to get along with others and to influence their actions."
"When steam first began to pump and wheels go round at so many revolutions per minute, what are called business habits were intended to make the life of man run in harmony with the steam engine, and his movement rival the train in punctuality."
"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."
Explore more quotes by Gerard Arpey
"These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan."
"Despite the painful changes we have had to make, we continue to believe in the St. Louis market. And we are hoping to add flights, in a careful way, as the economics of our business improve and the demands of the traveling public in St. Louis become clear."
"Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service."
"This airline is grateful for his extensive contributions and we will miss his friendship and support. We extend our deepest sympathies to the Casey family on its personal loss."
"I think in just about any business the low cost competitor is always going to have an advantage."
"First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of the markets we want to serve. We've made great progress on this front, but we need to keep pushing."
"Second, we have to make the most of the strengths we have, the amenities that many of our competitors cannot replicate. But again, those advantages won't mean much if we don't do a great job with the basics of our business."
"Our planes should be full, which among other things means we have a golden opportunity... to build on the momentum reflected in the financial results we are reporting today."
"One of our most difficult realizations was that - in the course of two years - a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford."
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