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"When you stop talking, you've lost your customer. When you turn your back, you've lost her."
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"You're good salesman, if you make people buyproduct they don't need."
Author Name
Personal Development
"At St. Francis de Sales in Atlanta, we do not have an organ. We do not have rehearsals during the week. We do not have a professional choir."
Author Name
Personal Development
"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."
Author Name
Personal Development
"You will never change a prospective customer's mind, my boy. There is a chance that he might make a new decision if enough reliable evidence comes his way, but to do that he has to want to listen - to hear it - and that requires trust and respect."
Author Name
Personal Development
"Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on."
Author Name
Personal Development
"We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER."
Author Name
Personal Development
"Also a portion of my sales go directly to Greenpeace."
Author Name
Personal Development
"I will ask questions that are so wide and open they will feel the need to speak for a week. Then from the information that they give to me, I will mould solutions designed specifically for them."
Author Name
Personal Development
"It's really simple. Sell high-value stuff to people who value high-value stuff."
Author Name
Personal Development
"Someone told me that each equation I included in the book would halve the sales."
Author Name
Personal Development
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"Look for a sweet person. Forget rich."
Romantic
"If you don't sell, it's not the product that's wrong, it's you."
Wrong
"When you stop talking, you've lost your customer. When you turn your back, you've lost her."
Sales
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