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"When you stop talking, you've lost your customer. When you turn your back, you've lost her."
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"Sell the results, not the nuts and bolts."
"If I did sales - my technique would be to hand-seal each deal with gourmet omelets, by Jarod Kintz's secret invisible recipe that I stole."
"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."
"You're good salesman, if you make people buyproduct they don't need."
"We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER."
"Earning the Right is a commitment to be the sales professional that your customer really needs."
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