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David Neeleman

"Be it $15 million here and $11 million there, it takes hundreds of millions to be successful in this business."

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"Be it $15 million here and $11 million there, it takes hundreds of millions to be successful in this business."

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Donna Grant

"The profession of book writing makes horse racing seem like a solid, stable business."

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Personal Development

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Donna Grant

"In the business always talk to decision makers only, it will save your time and will get you the deal."

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Personal Development

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Donna Grant

"Business is the salt of life."

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Personal Development

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Donna Grant

"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."

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Personal Development

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Donna Grant

"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"

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Donna Grant

"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."

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Personal Development

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Donna Grant

"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."

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Personal Development

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Donna Grant

"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."

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Donna Grant

"A fair price for oil is whatever you can get plus ten to twenty per cent."

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Personal Development

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Donna Grant

"The most successful businesses have leaders that see the correlation between customer service and sales. not as separate departments, but as complimentary components for growth."

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David Neeleman
"We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest."

People

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David Neeleman
"It's so important to experience what your customers are experiencing and listen to their suggestions."

Experience

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David Neeleman
"Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate."

Creativity

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David Neeleman
"I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers."

Government

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David Neeleman
"I think they got caught up in how much money they could get from each of the city governments as far as tax rebates. But that stuff works when you make money. It's a little bit phantom money."

Money

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David Neeleman
"Be it $15 million here and $11 million there, it takes hundreds of millions to be successful in this business."

Business

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David Neeleman
"People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference."

People

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David Neeleman
"Value will always be on top of everyone's lists now, right along with safety."

Now

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David Neeleman
"This is not a business where you can hand off and run by remote control."

Business

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David Neeleman
"Certainly, we are hurt by the high fuel prices because it raises our cost."

Hurt

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