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"The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control."
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"The profession of book writing makes horse racing seem like a solid, stable business."
"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"
"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."
"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."
"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."
"The most successful businesses have leaders that see the correlation between customer service and sales. not as separate departments, but as complimentary components for growth."
Explore more quotes by Margaret J. Wheatley
"Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others."
"For us, someone who is willing to step forward and help is much more courageous than someone who is merely fulfilling the role."
"Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful."
"I think a major act of leadership right now, call it a radical act, is to create the places and processes so people can actually learn together, using our experiences."
"Determination, energy, and courage appear spontaneously when we care deeply about something. We take risks that are unimaginable in any other context."
"Successful organizations, including the Military, have learned that the higher the risk, the more necessary it is to engage everyone's commitment and intelligence."
"In our daily life, we encounter people who are angry, deceitful, intent only on satisfying their own needs. There is so much anger, distrust, greed, and pettiness that we are losing our capacity to work well together."
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