"Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries."

Business, People, Idea, English

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"Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries."

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"Consumers care less about your brand's vision statement, they want value delivered."

Bernard Kelvin Clive, Ghanaian Author

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"I have pretty thick skin, and I think if you're going to be in this business, if you're going to be an actor or a writer, you better have a thick skin."

John Irving, American Novelist

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"We don't seem to be able to check crime, so why not legalize it and then tax it out of business?"

Will Rogers, American Actor

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"Everyone loves the idea of "disruption" in business, but no one likes it when it happens to them."

Richie Norton, American Author

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"Corporation: An ingenious device for obtaining profit without individual responsibility."

Ambrose Bierce, American Journalist

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"The investments you make into a brand, makes its name worth it."

Bernard Kelvin Clive, Ghanaian Author

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"It's none of their business that you have to learn how to write. Let them think you were born that way."

Ernest Hemingway, American Novelist

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"Make your brand memorable or risk fading out!"

Bernard Kelvin Clive, Ghanaian Author

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"We prefer to be around others who bring out the best in us and make us feel good, don't we? Customers want to do business with people who make them feel valued, appreciated, and happy."

Susan C. Young, American Author

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"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."

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Explore more quotes by Doug Coupland

"Fate is for losers."

Fate

"Forget sex or politics or religion, loneliness is the subject that clears out a room."

Politics

"You wait for fate to bring about the changes in life which you should be bringing about by yourself."

Life

"Most of us have only two or three genuinely interesting moments in our lives; the rest is filler."

Life

"I think the killers get far too much attention."

Attention

"You can't get mad at weather because weather's not about you. Apply that lesson to most other aspects of life."

Life

"I think that in the future, clocks won't say three o'clock anymore. They'll just get right to the point and rename three o'clock 'Pepsi.'"

Humor

"Technology favors horrible people."

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"Good-looking people with strong, fluoridated teeth get things handed to them on platters."

People

"Figure out what it is in life you don't do well, and then don't do it."

Life