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Doug Coupland

"Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries."

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"Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries."

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Assegid Habtewold

"The ultimate profit of all businesses should be happiness."

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Personal Development

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Assegid Habtewold

"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."

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Personal Development

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Assegid Habtewold

"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."

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Assegid Habtewold

"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."

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Assegid Habtewold

"Every experiment, by multitudes or by individuals, that has a sensual and selfish aim, will fail."

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Assegid Habtewold

"For official record, if become bankrupt old retail distribution centers-labeled supermega, so-enlarged foodstuff market- later reincarnate to become worship shrine. First sell food-stuff, next then same structure sell battered furnitures, next now born as gymnasium club, next broker flea markets, only at final end of life...sell religions."

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Assegid Habtewold

"Redundancy is my favourite business strategy."

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Assegid Habtewold

"In the business people with expertise, experience and evidence will make more profitable decisions than people with instinct, intuition and imagination."

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Assegid Habtewold

"Resources are hired to give results, not reasons."

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"Treat your clients with high professionalism and they will no more negotiate with you."

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Doug Coupland
"The person who needs the other person the least in a relationship is the stronger member."

Needs

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Doug Coupland
"Being asked what animal you'd like to be is a trick question; you're already an animal."

Being

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Doug Coupland
"Technology favors horrible people."

Technology

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Doug Coupland
"Telling people they look relaxed makes them look relaxed."

People

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Doug Coupland
"People are pretty forgiving when it comes to other people's families. The only family that ever horrifies you is your own."

Family

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Doug Coupland
"A bland smile is like a green light at an intersection, it feels good when you get one, but you forget it the moment you're past it."

Connection

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Doug Coupland
"Too much free time is certainly a monkey's paw in disguise. Most people can't handle a structureless life."

Life

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Doug Coupland
"When future archaeologists dig up the remains of California, they're going to find all of those gyms their scary-looking gym equipment, and they're going to assume that we were a culture obsessed with torture."

Cultural

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Doug Coupland
"If nothing else, we simply get used to being alive."

Being

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Doug Coupland
"Nothing very very good and nothing very very bad ever lasts for very very long."

Nothing

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