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"You know, you don't work 30 something years in this business without knowing how to push yourself. So, I just kept pushing myself and pushing myself. The other thing that happens is when your hormones get out of whack your emotions come up."
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"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."

"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."

"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."

"Every experiment, by multitudes or by individuals, that has a sensual and selfish aim, will fail."

"For official record, if become bankrupt old retail distribution centers-labeled supermega, so-enlarged foodstuff market- later reincarnate to become worship shrine. First sell food-stuff, next then same structure sell battered furnitures, next now born as gymnasium club, next broker flea markets, only at final end of life...sell religions."

"Agile does not mean laissez-faire, flexibility and freedom are based on the well-defined principles."

"Our business in life is not to get ahead of others, but to get ahead of ourselves."
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"If you're going to be able to look back on something and laugh about it, you might as well laugh about it now."
Now,

"I found for me that my safe place was work. I could control my environment. I became very fastidious and detailed, and wanted things a certain way."

"I didn't know my mother had it. I think a lot of women don't know their mothers had it; that's the sad thing about depression. You know, you don't function anymore. You shut down. You feel like you are in a void."
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