Jim Cantalupo | "And ours is a business that requires discipline and focus."

"And ours is a business that requires discipline and focus."

Jim Cantalupo, American Businessman

Business, Discipline, Focus

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"And ours is a business that requires discipline and focus."

"The ultimate profit of all businesses should be happiness."

Author Name

Personal Development

"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."

Author Name

Personal Development

"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."

Author Name

Personal Development

"But my sense in talking to people when I travel is that the film business is not that dissimilar from a lot of other businesses."

Author Name

Personal Development

"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."

Author Name

Personal Development

"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."

Author Name

Personal Development

"When you're five years old, and you're running a business that people did not think there was room for, getting attention is not a bad thing. Letting it be known by whatever colorful language is necessary is not a bad thing."

Author Name

Personal Development

"It's really impossible to project ahead even six months in this business."

Author Name

Personal Development

"I fear this little episode does not speak very favourably for my business capacity in those early days, for I certainly ought to have made much more than I did by this really important invention."

Author Name

Personal Development

"Every experiment, by multitudes or by individuals, that has a sensual and selfish aim, will fail."

Author Name

Personal Development

"But we had a pretty diversified portfolio of businesses around the world and things tended to offset each other. But one or two years ago, we had a lot of things happening at the same time."

Time

"I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place."

Discipline

"The markets where we've got real good presence are the older, more mature markets like Australia, and Western Europe - where we've only got 6,000 stores, compared to the US with 13,000."

Journalism

"I think we'll still be a family restaurant, we'll be contemporary, we'll be lifestyle, we won't be old, we won't be 60 years old in the view of the consumer."

Family

"And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy."

Strategy

"I think this year we'll open up 900 gross, we're closing some, so the net count is lower, but the 900 are spread all over the place. Some of the closures are relocations, where you're moving it to another place in the marketplace."

Business

"But, on balance, we seized the marketplace. We've got a great infrastructure. And yes it's struggling in some areas because of some external factors and some internal factors."

Balance

"We cover hamburgers, chicken, veggie burgers, salads, we've got a pretty broad range. To me, McDonald's isn't only about the food. It's about the prices, it's about the way we eat."

Food

"Salads was a big indicator of that - there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It's not because some guy sued you."

Now

"When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page."

Business

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"The ultimate profit of all businesses should be happiness."

Author Name

Personal Development

"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."

Author Name

Personal Development

Author Name

Personal Development

"But my sense in talking to people when I travel is that the film business is not that dissimilar from a lot of other businesses."

Author Name

Personal Development

"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."

Author Name

Personal Development

"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."

Author Name

Personal Development

"When you're five years old, and you're running a business that people did not think there was room for, getting attention is not a bad thing. Letting it be known by whatever colorful language is necessary is not a bad thing."

Author Name

Personal Development

"It's really impossible to project ahead even six months in this business."

Author Name

Personal Development

"I fear this little episode does not speak very favourably for my business capacity in those early days, for I certainly ought to have made much more than I did by this really important invention."

Author Name

Personal Development

"Every experiment, by multitudes or by individuals, that has a sensual and selfish aim, will fail."

Author Name

Personal Development

More

"But we had a pretty diversified portfolio of businesses around the world and things tended to offset each other. But one or two years ago, we had a lot of things happening at the same time."

Time

"I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place."

Discipline

"The markets where we've got real good presence are the older, more mature markets like Australia, and Western Europe - where we've only got 6,000 stores, compared to the US with 13,000."

Journalism

"I think we'll still be a family restaurant, we'll be contemporary, we'll be lifestyle, we won't be old, we won't be 60 years old in the view of the consumer."

Family

"And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy."

Strategy

"I think this year we'll open up 900 gross, we're closing some, so the net count is lower, but the 900 are spread all over the place. Some of the closures are relocations, where you're moving it to another place in the marketplace."

Business

"But, on balance, we seized the marketplace. We've got a great infrastructure. And yes it's struggling in some areas because of some external factors and some internal factors."

Balance

"We cover hamburgers, chicken, veggie burgers, salads, we've got a pretty broad range. To me, McDonald's isn't only about the food. It's about the prices, it's about the way we eat."

Food

"Salads was a big indicator of that - there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It's not because some guy sued you."

Now

"When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page."

Business