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"Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense."
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"The pages are still blank, but there is a miraculous feeling of the words being there, written in invisible ink and clamoring to become visible."
Author Name
Personal Development
"You can wipe out your opponents. But if you do it unjustly you become eligible for being wiped out yourself."
Author Name
Personal Development
"There is no duty we so much underrate as the duty of being happy. By being happy we sow anonymous benefits upon the world."
Author Name
Personal Development
"Being a blockhead is sometimes the best security against being cheated by a man of wit."
Author Name
Personal Development
"It is a common enough case, that of a man being suddenly captivated by a woman nearly the opposite of his ideal."
Author Name
Personal Development
"And they write innumerable books; being too vain and distracted for silence: seeking every one after his own elevation, and dodging his emptiness."
Author Name
Personal Development
"There is more pleasure in loving than in being beloved."
Author Name
Personal Development
"The secret of being a bore... is to tell everything."
Author Name
Personal Development
"No man lives without jostling and being jostled; in all ways he has to elbow himself through the world, giving and receiving offence."
Author Name
Personal Development
"Being brilliant is no great feat if you respect nothing."
Author Name
Personal Development
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"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."
Will
"So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video."
Want
"So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation."
Technology
"Clearly, every company needs a leader. That's an important part of being the CEO of the company."
Leadership
"Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth."
Business
"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"
Customer
"Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process."
Business
"Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation."
Finance
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
Customer
"Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model."
Business
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