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"I call Alibaba '1,001 mistakes.' We expanded too fast, and then in the dot-com bubble, we had to have layoffs. By 2002, we had only enough cash to survive for 18 months. We had a lot of free members using our site, and we didn't know how we'd make money. So we developed a product for China exporters to meet U.S. buyers online. This model saved us."
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"In the beginning I just wanted to survive. For the first three years, we made zero revenue. I remember many times when I was trying to pay up, the restaurant owner would say, 'Your bill was paid.' And there would be a note saying, 'Mr. Ma, I'm your customer on the Alibaba platform. I made a lot of money, and I know you don't, so I paid the bill.'"
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Personal Development

"Do not waste your life, in search for a job. Use your special gifts to create work for yourself."
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Personal Development

"Start lifting your brand off the ground with an excelling mentality becoming best at what you do. You can't afford to be an average person although you may have begun from a level below average."
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Personal Development

"In business, sport, entertainment and beyond an idea is worth next to nothing. The energy, effort, passion, talent, tenacity, strategy, resilience and resourcefulness to see it through and make something of it is worth everything."
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Personal Development

"DOOR MONEY To focus on door money means one is paying so much attention to the amount of money they are making at the door they do not consider there is much more profit to be made inside a venue."
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Personal Development

"Youngsters want to change world. Elders want to enjoy their works.The entrepreneur sells anything needed by both to win their desires."
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Personal Development

"We all have the DNA of an entrepreneur.Some are building their own dreams.While most are building other people's dreams. Entrepreneurs are Dream Builders. Are you building yours?"
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Personal Development

"We are all not called to be entrepreneurs but we can all be enterprising in our chosen fields."
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Personal Development

"An entrepreneur with strong network makes money even when he is asleep."
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Personal Development

"Everyone has a business idea. But few have a team... and very few a vision."
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Personal Development
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"In the beginning I just wanted to survive. For the first three years, we made zero revenue. I remember many times when I was trying to pay up, the restaurant owner would say, 'Your bill was paid.' And there would be a note saying, 'Mr. Ma, I'm your customer on the Alibaba platform. I made a lot of money, and I know you don't, so I paid the bill.'"
Entrepreneurship

"The very important thing you should have is patience."
Personal Growth

"Trade is a communication of cultures and values."
Globalization

"The world is getting so small. Young people are mobile; they want to travel around the world. When you travel around the world, you exchange culture, you want to make friends, you want to exchange things."
Globalization

"The more I come to know about the outside world's perception of China, the more I feel there are all sorts of misunderstandings, and to a certain extent, people do not get the full picture from the media. A lot of foreigners have few opportunities to visit China, and a lot of Chinese people do not have the chance to go to Europe or to the West."
Globalization

"As a business person, I want the world to share the prosperity together."
Business Philosophy

"There are big problems that change the world. If we are working together, that will make us understand each other, appreciate each other, help each other."
Leadership

"The most important thing is to make the technology inclusive - make the world change. Next, pay attention to those people who are 30 years old, because those are the internet generation. They will change the world; they are the builders of the world."
Technology

"As a company, we have to be very transparent. We are in a business very related to finance, and I want this company to last long, and I want this company to be audited by everyone."
Business Ethics

"I know nothing about technology."
Leadership
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