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"And what we did with this new company in 1985 is we did start focusing on PCs instead of video game machines, because we learned the hard lesson about bringing a product to market in a consumer world where it's very expensive to build a brand and get distribution and so forth."
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"Let your customers and prospects recommend you to each other and let you competition wish they were you. That is our mission."
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"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"
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Explore more quotes by Steve Case
"My father and his brothers were all lawyers, so I think that the expectation was probably for me to grow up to be an attorney, but it never really fascinated me that much. I was more interested in building things."
"If you're doing something new you've got to have a vision. You've got to have a perspective. You've got to have some north star you're aiming for, and you just believe somehow you'll get there, which kind of gets to the passion point."
"I think the support of the other team at AOL and everybody's really shared passion and belief about this and - saying that some day everybody was going to be on line."
"It's stunning to me what kind of an impact even one person can have if they have the right passion, perspective and are able to align the interest of a great team."
"I enjoyed high school and college, and I think I learned a lot, but that was not really my focus. My focus was on trying to figure out what businesses to start."
"Because I do think - not just in building AOL - but just the world in which we live is a very confusing, rapidly changing world where technology has accelerated."
"I was not an outstanding student. I did a reasonable amount of work. I got generally good - pretty good grades, but I was not that passionate about getting straight A's."
"I do think actually in this case the government does get credit for funding some of the basic research."
"When I first got started in the late '70s, early '80s, and first was thinking about the interactive world, I believed so fervently that it was the next big thing, I thought it would happen quickly."
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