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"I think we have a great track record on being relevant, on identifying consumer trends, needs and wants."
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"You've done it in the simulator so many times, you don't have a real sense of being excited when the flight is going on. You're excited before, but as soon as the liftoff occurs, you are busy doing what you have to do."

"One cannot be deeply responsive to the world without being saddened very often."

"There is more credit and satisfaction in being a first-rate truck driver than a tenth-rate executive."

"If you are not being bullied all I would say - cause I like to talk about the other side of it as well - is you know, be someone that nurtures, and if there's someone in your class that maybe doesn't have a lot of friends, be the person that sits with them in the cafeteria sometimes; be the bigger person."

"It may be hard for an egg to turn into a bird: it would be a jolly sight harder for it to learn to fly while remaining an egg. We are like eggs at present. And you cannot go on indefinitely being just an ordinary, decent egg. We must be hatched or go bad."

"Every human being you see in the course of a day has a problem that's sucking up at least 70 percent of his or her radar."
Explore more quotes by Jim Cantalupo


"We cover hamburgers, chicken, veggie burgers, salads, we've got a pretty broad range. To me, McDonald's isn't only about the food. It's about the prices, it's about the way we eat."


"When you raise prices, you've got to make sure you get it to the bottom line. You can fritter it away because of the way you're running the business, with maybe not a totally disciplined approach."


"But I tell you, I would really be interested if there was a partner we could take in, that could put them over here on the side, that would allow us full leverage and access down the road."


"But we had a pretty diversified portfolio of businesses around the world and things tended to offset each other. But one or two years ago, we had a lot of things happening at the same time."


"I think we'll still be a family restaurant, we'll be contemporary, we'll be lifestyle, we won't be old, we won't be 60 years old in the view of the consumer."


"The fact of the matter is, most of our orders are not supersized. Less than five per cent are supersized - that's never mentioned. The whole issue has been supersized itself."


"We have very specific rules about how we go to market with children, and I think they are very responsible."


"McDonald's is almost 50 years old. For 47 years we had a pretty consistent track record of being able to deliver admirable sales."
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