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Chris Murray

"You will never change a prospective customer's mind, my boy. There is a chance that he might make a new decision if enough reliable evidence comes his way, but to do that he has to want to listen - to hear it - and that requires trust and respect."

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"You will never change a prospective customer's mind, my boy. There is a chance that he might make a new decision if enough reliable evidence comes his way, but to do that he has to want to listen - to hear it - and that requires trust and respect."

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"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."

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"We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception."
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"Asking the appropriate questions means understanding exactly what your customer is trying to achieve."
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"Don't allow your imagination to colour events as lesser men would, and see movement in motionless things."
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"You have your whole life to become what you wish to become. As long as we know where we are going, we can prepare ourselves for the journey. That which is currently beyond your capabilities now, does not have to be so forever."
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"I have set my mind to make sure I am prepared to accept success, whatever the trials ahead, whatever the work required."
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"Tell your good news as an evangelist would. Do so with a passion driven by a need to help and solve problems that some people didn't even know they had."
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"Simeon had to agree that his future plans, although quite grand, were like pictures painted in fog. Nothing he could put his finger on. No dream ever remained unchanged long enough to take on any weight or substance, just a notion of something better waiting for him somewhere in the future."
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Chris Murray
"I'll record what I've learnt on the subject of what I sell. What it actually is means little to anyone other than me, but what it does and how it helps, means everything to those who require it."
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"We all desperately need brilliant sales professionals far more than ever before " to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions."
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"If you put in the effort and focus towards a goal, you will get there quicker than most."
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