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"Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you."
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"The profession of book writing makes horse racing seem like a solid, stable business."
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Personal Development

"In the business always talk to decision makers only, it will save your time and will get you the deal."
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Personal Development

"Business is the salt of life."
Author Name
Personal Development

"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."
Author Name
Personal Development

"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."
Author Name
Personal Development

"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."
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Personal Development

"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."
Author Name
Personal Development

"A fair price for oil is whatever you can get plus ten to twenty per cent."
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Personal Development

"The most successful businesses have leaders that see the correlation between customer service and sales. not as separate departments, but as complimentary components for growth."
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Personal Development

"No secrecy, no business."
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Personal Development
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"Once again, stock markets have been threatened with extinction for almost 75 years, and I have found that stock markets are harder to kill than roaches."
Years

"It is incumbent on us to facilitate the development of a market structure that best assures that these changes benefit the U.S. securities markets as a whole."
Development

"What must occur is a greater recognition by investors of their individual responsibility."
Responsibility

"I think that the failures of Enron and WorldCom and other companies are partially failures of investors to recognize companies that are selling for a thousand times nothing, but chances are they may be worth only that."
Selling

"Our role is to maintain and monitor a framework in which fair competition can flourish."
Competition

"Our markets have not achieved their great successes as a result of government fiat, but rather through efforts of competing interests working to meet the demands of investors and to fulfill the promises posed by advancing technology."
Government

"Today, the forces of competition, technology, and globalization have converged to spur innovation and to transform the way business is done in the securities industry."
Business

"Our purpose, as we face these challenges, remains clear - fair and orderly markets that allow for efficient capital formation, while protecting the interests of investors."
Purpose

"One way for investors to protect themselves from a rapid change in the price of a stock is to use a limit order rather than a market order."
Change

"Another misconception is that an order is canceled when you hit 'cancel' on your computer. But, the fact is it's canceled only when the market gets the cancellation."
Computer
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