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"Someone told me that each equation I included in the book would halve the sales."
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"You're good salesman, if you make people buyproduct they don't need."

"At St. Francis de Sales in Atlanta, we do not have an organ. We do not have rehearsals during the week. We do not have a professional choir."

"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."

"You will never change a prospective customer's mind, my boy. There is a chance that he might make a new decision if enough reliable evidence comes his way, but to do that he has to want to listen - to hear it - and that requires trust and respect."

"Earning the Right is a commitment to be the sales professional that your customer really needs."
Explore more quotes by Stephen Hawking


"It is no good getting furious if you get stuck. What I do is keep thinking about the problem but work on something else. Sometimes it is years before I see the way forward. In the case of information loss and black holes, it was 29 years."


"Mankind's greatest achievements have come about by talking and its greatest failures by not talking. It doesn't have to be like this."


"God is the name people give to the reason we are here. But I think that reason is the laws of physics rather than someone with whom one can have a personal relationship. An impersonal God."


"I have found far greater enthusiasm for science in America than here in Britain. There is more enthusiasm for everything in America."


"When one's expectations are reduced to zero one really appreciates everything one does have."


"Yet if there really were a complete unified theory, it would also presumably determine our actions-so the theory itself would determine the outcome of our search for it! And why should it determine that we come to the right conclusions from the evidence? Might it not equally well determine that we draw the wrong conclusion? Or no conclusion at all?"


"So long as the universe had a beginning, we could suppose it had a creator. But if the universe is really completely self-contained, having no boundary or edge, it would have neither beginning nor end: it would simply be. What place, then, for a creator?"


"We got through all of Genesis and part of Exodus before I left. One of the main things I was taught from this was not to begin a sentence with And. I pointed out that most sentences in the Bible began with And, but I was told that English had changed since the time of King James. In that case, I argued, why make us read the Bible? But it was in vain. Robert Graves was very keen on the symbolism and mysticism in the Bible at that time."


"I would like nuclear fusion to become a practical power source. It would provide an inexhaustible supply of energy, without pollution or global warming."
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