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Sanjay Kumar

"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."

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"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."

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Explore more quotes by Sanjay Kumar

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Sanjay Kumar
"Failure is unfortunately as common as success."
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Sanjay Kumar
"We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product."
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Sanjay Kumar
"One, we committed to put about 650 people in the field to focus totally on customer satisfaction."
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Sanjay Kumar
"So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video."
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Sanjay Kumar
"Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process."
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Sanjay Kumar
"Clearly, every company needs a leader. That's an important part of being the CEO of the company."
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Sanjay Kumar
"As I said before, a big part of my strategy says - and the management team I think is in agreement with this - we don't have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it."
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Sanjay Kumar
"There is nothing in the company that is either above or below me, as far as I'm concerned."
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Sanjay Kumar
"Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense."
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Sanjay Kumar
"I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team."
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