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"I sometimes get the feeling that he was less pleased by kindness itself than by the elegance of the gesture."
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"Many hospitality companies follow the "5 and 10 Rule," whereby when a customer is within ten feet of the employee, they should provide acknowledgement with eye contact and a genuine smile. When the customer is within five feet, it is encouraged to provide a warm welcome, sincere greeting, a friendly gesture, and offer to help, or to engage him or her in conversation."
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Personal Development
"The only true source of politeness is consideration."
Author Name
Personal Development
"I sometimes get the feeling that he was less pleased by kindness itself than by the elegance of the gesture."
Author Name
Personal Development
"If you treat with courtesy your equal, who is privileged to resent an impertinence, how much more cautious should you be to your dependents, from whom you demand a respectful demeanor."
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Personal Development
"There can be no defense like elaborate courtesy."
Author Name
Personal Development
"A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist."
Author Name
Personal Development
"It is better to have too much courtesy than too little, provided you are not equally courteous to all, for that would be injustice."
Author Name
Personal Development
"It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, "I'm sorry, I didn't mean to speak while you were interrupting. It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational."
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Personal Development
"I have always felt that if a man gives you a solid gold key to his door he is entitled to the courtesy of a visit."
Author Name
Personal Development
"All doors open to courtesy."
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"Character, to me, is the life's blood of fiction."
Life
"The Little Friend is a long book. It's also completely different from my first novel: different landscape, different characters, different use of language and diction, different approach to story."
Friendship
"But it's for every writer to decide his own pace, and the pace varies with the writer and the work."
Work
"I'm not sure whay I've been drawn to this subject, except that murder is a subject that has always drawn people for as long as people have been telling stories."
People
"I believe, in a funny way, the job of the novelist is to be out there on the fringes and speaking for an experience that has not really been spoken for."
Experience
"It's a long story. I'll make it short as I can."
Brevity
"Who knew, or cared, the names of the Turks who blew the roof off the Parthenon? the mullahs who had ordered the destruction of the Buddhas at Bamiyan? Yet living or dead: their acts stood. It was the worst kind of immortality. Intentionally or no: I had extinguished a light at the heart of the world."
Destruction
"So I'm not a Southern writer in the commonly held sense of the term, like Faulkner or Eudora Welty, who took the South for their entire literary environment and subject matter."
Environment
"It seems to me that psychology is only another word for what the ancients called fate."
Fate
"Grown children (an oxymoron, I realize) veer instinctively to extremes: the young scholar is much more a pedant than his older counterpart. And I, being young myself, took these pronouncements of Henry's very seriously. I doubt if Milton himself could have impressed me more."
Youth
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