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"What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it."
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"The ultimate profit of all businesses should be happiness."
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Personal Development
"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."
Author Name
Personal Development
"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."
Author Name
Personal Development
"But my sense in talking to people when I travel is that the film business is not that dissimilar from a lot of other businesses."
Author Name
Personal Development
"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."
Author Name
Personal Development
"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."
Author Name
Personal Development
"When you're five years old, and you're running a business that people did not think there was room for, getting attention is not a bad thing. Letting it be known by whatever colorful language is necessary is not a bad thing."
Author Name
Personal Development
"It's really impossible to project ahead even six months in this business."
Author Name
Personal Development
"Every experiment, by multitudes or by individuals, that has a sensual and selfish aim, will fail."
Author Name
Personal Development
"For policy makers interested in using tax policy to stimulate investments or especially to smooth business cycle fluctuations, the results are not promising."
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Personal Development
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"What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it."
Business
"Parrots, tortoises and redwoods live a longer life than men do; Men a longer life than dogs do; Dogs a longer life than love does."
Life
"Not truth, but faith, it is that keeps the world alive."
Faith
"We are all ruled in what we do by impulses; and these impulses are so organized that our actions in general serve for our self preservation and that of the race."
Action
"The longest absence is less perilous to love than the terrible trials of incessant proximity."
Love
"It's not true that life is one damn thing after another; it's one damn thing over and over."
Life
"Where you used to be, there is a hole in the world, which I find myself constantly walking around in the daytime, and falling in at night. I miss you like hell."
Hell
"A person who publishes a book willfully appears before the populace with his pants down. If it is a good book nothing can hurt him. If it is a bad book nothing can help him."
Help
"The young are so old, they are born with their fingers crossed."
Old
"Please give me some good advice in your next letter. I promise not to follow it."
Advice
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