top of page
"Pager companies are very much looking to provide new services to help them regain some of their customer base."
Standard
Customized
Exlpore more Customer quotes

"Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company."

"They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there."

"To Move from Woe to Wow . . . Listen Attentively Be fully present and give your customer your full attention. Stay calm and remain patient. Do not interrupt or become defensive. Let the customer express his or her concerns. Nod your head and use affirming words to show that you are listening. Repeat back and empathize, when necessary. This confirms your understanding of the problem or question."

"As far as the customer is concerned, the interface is the product."

"Innovation comes from the producer - not from the customer."

"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."

"But paying is part of the game of life: it is the joy of buying that we crave."

"A loud noise at one end and no sense of responsibility at the other."

"What you can't buy is the loyalty that comes through our dedicated crewmembers."
Explore more quotes by David Rose

"Most of us feel overburdened by information, although I would say the overloaded feeling comes more from coordinating all of the information and responding to it."

"Our criteria for good data feeds are that they need to be dynamic enough to be interesting, something that users want to attune to throughout the day, etc."

"It is hard to check five email inboxes, three voice mail systems, or five blogs that you are tracking."

"As a small company our fastest way to market was going to be by working with other retailers that were known for pioneering new technologies and categories."

"There will be hundreds of new companies that will be created to develop these very simple data devices."

"Integral to the orb is our low cost long-range wireless radio data system and a protocol that allows us to send this data over 90% of the US population every 15 minutes throughout the day."
bottom of page