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"Decreased business base increases overhead. So does increased business base."
Standard
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"Let your customers and prospects recommend you to each other and let you competition wish they were you. That is our mission."
Author Name
Personal Development
"Customers do not want a lecture from you and they certainly don't want some juvenile in a bad suit forcing his wares upon them."
Author Name
Personal Development
"If you don't earn their trust at the beginning, they sure as hell won't trust you with their money at the end."
Author Name
Personal Development
"22% of current business-to-business salespeople will be replaced by search engines within the next five years."
Author Name
Personal Development
"For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past."
Author Name
Personal Development
"It's not how I view being a salesman. It's how I live being a salesman."
Author Name
Personal Development
"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"
Author Name
Personal Development
"In the past, I have bargained myself away, believing that price was more important than cost, quality, reliability, or reputation. In the past, I was clearly wrong."
Author Name
Personal Development
"All animals, except man, know that the principal business of life is to enjoy it."
Author Name
Personal Development
"The music business is very hard on women over 22. You really have to prove yourself every time you make a record. Are you as vibrant as you used to be? Are you as sexy? So I really want to prove that a woman in her 30s can be all those things and more."
Author Name
Personal Development
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"Decreased business base increases overhead. So does increased business base."
Business
"One cannot legislate problems out of existence. It has been tried."
Existence
"By the time of the United States Tricentennial, there will be more government workers than there are workers."
Government
"Simple systems are not feasible because they require infinite testing."
Complexity
"People do not win people fights. Lawyers do."
People
"Rank does not intimidate hardware. Neither does the lack of rank."
Rank
"All too many consultants, when asked, 'What is 2 and 2?' respond, 'What do you have in mind?'"
Mind
"There are many highly successful businesses in the United States. There are also many highly paid executives. The policy is not to intermingle the two."
Success
"Any task can be completed in only one-third more time than is currently estimated."
Time
"If today was half as good as tomorrow is supposed to be, it would probably be twice as good as yesterday was."
Optimism
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