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"Don't you love meeting an approachable person? They roll out the proverbial "welcome mat. Their energy and engaging openness make us feel safe. They project the messages, "I'm so glad to meet you. I like you. Tell me more about you. I'm so glad that you're here, without even saying a word."
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"House guests should be regarded as perishables: Leave them out too long and they go bad."
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Personal Development
"He gains everyone's approval who mixes the pleasant with the useful."
Author Name
Personal Development
"Unbidden guests Are often welcomest when they are gone."
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Personal Development
"A house may draw visitors but it is the possessor alone that can detain them."
Author Name
Personal Development
"ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in a flower garden? They would glide from one person to the next, spreading good will and cheer, being the glue that brought everyone together with ease."
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Personal Development
"Hostess with the Mostest"Think of a time when you have had a party in your home or had friends over for dinner. Didn't you want to make sure they were nurtured, cared for, and well-taken care of? Didn't you want your guests to interact with each other and enjoy the experience so they would remember it fondly?"
Author Name
Personal Development
"When I sell liquor, it's called bootlegging; when my patrons serve it on Lake Shore Drive, it's called hospitality."
Author Name
Personal Development
"In his book, Networking is a Contact Sport, Joe Sweeney advises that when you attend networking events, act as if it is your party and you are the host or hostess. By doing this, you will help others be at ease and demonstrate a heart of service and generosity."
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Personal Development
"I think that when you invite people to your home, you invite them to yourself."
Author Name
Personal Development
"Nobody can be as agreeable as an uninvited guest."
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Personal Development
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"Think about the people in your life with whom you have the most engaging dialogue-the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doing to give you their full attention. They become completely present and hear you."
Listening
"Eye Contact. Direct eye contact is one of the best compliments you can give to another. You are subliminally telling them that you are listening, they matter, and that what they have to say is important."
Compliment
"Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication."
Interaction
"Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence."
Etiquette
"Considerations & Exceptions for Impressive Handshakes Be mindful of a person's age; be tender with arthritic hands. In that case, a loose and gentler handshake is a gesture of sensitivity and compassion. Show interest; even if your right hand is full, offer your left hand. Demonstrate respect when you are caught in an introduction while seated; try to stand. Be instinctive about when to allow the length of your handshake to linger to express unity, connection, or sympathy."
Etiquette
"Who are we the most comfortable with? People who are the most like us! The "Similarity-Attraction Hypothesis (Newcomb, 1956) found that similar (real or perceived) personalities are a major determinant of our likability and friendship choices. It is simply human to gravitate toward people like us. This tribal inclination runs the gamut across demographics of age, ethnicity, culture, education, religion, and even personality style. Mirroring will enable you to find ways to create the comfort of familiarity through similarity."
Connection
"Punctuality has been called a "homely, but solid virtue. Although it is not fancy, it is a strong reflection of a person's character."
Discipline
"Without proper readiness, we're subject to a 'flub,' or a costly mistake which might have been easily prevented with some simple homework beforehand. Failing to do so deteriorates credibility and reputation, leaving us vulnerable to an unfavorable impression."
Preparation
"A high self-esteem can quickly deteriorate into egotism, arrogance, and an over-confidence that can backfire and turn people off."
Ego
"Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it "handled?" If you were dealing with an inept, uncaring, or untrained employee, they may have made matters even worse by being rude, defensive, or apathetic. Simple acknowledgment and validation of your complaint is sometimes all that is needed. Without it, you're left frustrated or upset."
Service
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