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"Mma Ramotswe tucked the cheque safely away in her bodice. Modern business methods were all very well, she thought, but when it came to the safeguarding of money there were some places which had yet to be bettered."
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"The profession of book writing makes horse racing seem like a solid, stable business."
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Personal Development
"Business is the salt of life."
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Personal Development
"A fair price for oil is whatever you can get plus ten to twenty per cent."
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Personal Development
"The most successful businesses have leaders that see the correlation between customer service and sales. not as separate departments, but as complimentary components for growth."
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Personal Development
"No secrecy, no business."
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Personal Development
"Only in our dreams are we free. The rest of the time we need wages."
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Personal Development
"The desire of gold is not for gold. It is for the means of freedom and benefit."
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Personal Development
"Being an entrepreneur is the greatest investment."
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Personal Development
"Make sure your business is creating a service experience so good that it demands loyalty."
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Personal Development
"It's none of their business that you have to learn how to write. Let them think you were born that way."
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Personal Development
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"What we have, we all must lose-that applied to everything, even to that which we thought we had the greatest right. We were tenants of this earth-nothing more."
Life
"There was no point in telling somebody not to cry, she had always thought; indeed there were times when you should do exactly the opposite, when you should urge people to cry, to start the healing that sometimes only tears can bring. But if there was a place for tears of relief, there might even be a place for tears of pride."
Emotion
"She would not allow herself to remember how Note had treated her, and many others too, she suspected. She had forgiven him, yes, but she still did not like to remember. And perhaps a deliberate act of forgetting went along with forgiveness. You forgave, and then you said to yourself: Now I shall forget. Because if you did not forget, then your forgiveness would be tested, perhaps many times and in ways that you could not resist, and you might go back to anger, and to hating."
Forgiveness
"There were some people, it seemed, who were incapable of being pleasant about anything. Of course, the cars that such people drove tended to be difficult as well. Nice cars have nice drivers; bad cars have bad drivers. A person's gearbox revealed everything that you could want to know about that person, thought Mr J.L.B. Matekoni."
Psychology
"Morality is for everybody, and this means that the views of more than one person are needed to create it. That was what made the modern morality, with its emphasis on individuals and the working out of an individual position, so weak. If you gave people the chance to work out their morality, then they would work out the version which was easiest for them and which allowed them to do what suited them for as much of the time as possible. That, in Mma Ramotswe's view, was simple selfishness, whatever grand name one gave to it."
Morality
"Memories of that which we have lost are curious things - weeks, months, even years may pass without recollection of them and then, quite suddenly, something will remind us of a lost friend, or of a favourite possession that has been mislaid or destroyed, and then we think: Yes, that is what I have had and I have no longer."
Memory
"People don't talk about mercy very much these days-it has a rather old-fashioned ring to it. but it exists and its power is quite extraordinary."
Ethics
"There are many sadnesses in the hearts of men who are far away from their countries."
Emotion
"To lose your own language was like forgetting your mother, and as sad, in a way."
Culture
"Everything, all those great things, had happened so far away--or so it seemed to [Mma Ramotswe] at the time. The world was made to sound as if it belonged to other people--to those who lived in distant countries that were so different from Botswana; that was before people had learned to assert that the world was theirs too, that what happened in Botswana was every bit as important, and valuable, as what happened anywhere else."
Awareness
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