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Rapport Quotes
"As you navigate the various zones with people, a variety of specific physical and psychological responses are elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport-he sees that you like him, he likes that you like him, and he reciprocates by liking you back."
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"Mirroring and matching works at the sub-conscious level and serves to make the other person feel more "comfortable and connected to you. These subliminal actions can create a subconscious feeling of unison and connection that demonstrate how much you have in common."
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"By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which helped us work well together. When they leaned forward, I would lean forward. When they crossed their arms, I would cross my arms. When they began speaking slowly and quietly, I would do the same. These subtle actions help to us to communicate more effectively."
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