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"One of the biggest problems with your average sales call is that the salesman doesn't know what he is trying to achieve. He hasn't worked out the end of the journey. So he sets off and just hopes he walks out with something."
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"The profession of book writing makes horse racing seem like a solid, stable business."
"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"
"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."
"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."
"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."
"The most successful businesses have leaders that see the correlation between customer service and sales. not as separate departments, but as complimentary components for growth."
Explore more quotes by Chris Murray
"Sometime in the future, when business slumps and there appears to be no solution in sight, you will hear others moaning about and blaming the things that are completely out of their control, wasting hour after hour on elements, which cannot be changed. Meanwhile, you, my boy, you will be focusing your efforts on the only thing that matters. The response which ensures you reach your destination."
"We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception."
"Asking the appropriate questions means understanding exactly what your customer is trying to achieve."
"Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare."
"Plans are easy to make, dreams are easy to dream. But putting your back into it? A little bit of hard graft and discipline? That is just too scary and far too much effort for the masses."
"Don't allow your imagination to colour events as lesser men would, and see movement in motionless things."
"You have your whole life to become what you wish to become. As long as we know where we are going, we can prepare ourselves for the journey. That which is currently beyond your capabilities now, does not have to be so forever."
"I have set my mind to make sure I am prepared to accept success, whatever the trials ahead, whatever the work required."
"Like an ant, I will find my way round any obstacle. Like a child, I will persevere with pinpoint focus."
"The choices you make from this day forward will lead you, step by step, to the future you deserve."
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