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Donald Norman

"Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that."

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"Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that."

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Donna Grant

"The pages are still blank, but there is a miraculous feeling of the words being there, written in invisible ink and clamoring to become visible."

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Donna Grant

"You can wipe out your opponents. But if you do it unjustly you become eligible for being wiped out yourself."

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Donna Grant

"There is no duty we so much underrate as the duty of being happy. By being happy we sow anonymous benefits upon the world."

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Donna Grant

"There is more pleasure in loving than in being beloved."

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Donna Grant

"The secret of being a bore... is to tell everything."

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Donna Grant

"No man lives without jostling and being jostled; in all ways he has to elbow himself through the world, giving and receiving offence."

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Donna Grant

"Being brilliant is no great feat if you respect nothing."

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Donna Grant

"If a writer knows enough about what he is writing about, he may omit things that he knows. The dignity of movement of an iceberg is due to only one ninth of it being above water."

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Donna Grant

"The difference between sentiment and being sentimental is the following: Sentiment is when a driver swerves out of the way to avoid hitting a rabbit on the road. Being sentimental is when the same driver, when swerving away from the rabbit, hits a pedestrian."

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Donna Grant

"Where every something, being blent together turns to a wild of nothing."

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Donald Norman
"I think there is a tendency in science to measure what is measurable and to decide that what you cannot measure must be uninteresting."
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Donald Norman
"A big ethical question is what happens after people stop using the device. Does it degrade the environment? Could it have been designed so it would actually be good for the environment?"
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Donald Norman
"So what does a good teacher do? Create tension - but just the right amount."
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Donald Norman
"Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone."
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Donald Norman
"You won't catch me giving clear lectures."
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Donald Norman
"And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree."
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Donald Norman
"Sure, one can always get the students to relax and be happy - entertained, but although being laid back and relax can also lead to creativity, mostly it means that nothing much gets done."
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Donald Norman
"The problem with emotion was that it was clearly something important, but-at least according to the old philosophy-it was something to overcome."
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Donald Norman
"Everyday people are not very good designers."
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Donald Norman
"User-centered design means working with your users all throughout the project."
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