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"We've got a low turnover management group and executive group who've grown up in the business."
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"The ultimate profit of all businesses should be happiness."
Author Name
Personal Development
"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."
Author Name
Personal Development
"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."
Author Name
Personal Development
"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."
Author Name
Personal Development
"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."
Author Name
Personal Development
"It's really impossible to project ahead even six months in this business."
Author Name
Personal Development
"Every experiment, by multitudes or by individuals, that has a sensual and selfish aim, will fail."
Author Name
Personal Development
"For official record, if become bankrupt old retail distribution centers-labeled supermega, so-enlarged foodstuff market- later reincarnate to become worship shrine. First sell food-stuff, next then same structure sell battered furnitures, next now born as gymnasium club, next broker flea markets, only at final end of life...sell religions."
Author Name
Personal Development
"Agile does not mean laissez-faire, flexibility and freedom are based on the well-defined principles."
Author Name
Personal Development
"Redundancy is my favourite business strategy."
Author Name
Personal Development
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"We've got a low turnover management group and executive group who've grown up in the business."
Business
"I think the ability to focus is a thread that runs through so-called successful people. And that's something that can be developed. It can be self-taught."
Success
"You can't work on 15 problems at the same time."
Time
"People who are employed in a way they don't like - my heart cries for them."
People
"Work hard, use your common sense and don't be afraid to trust your instincts."
Trust
"You need to decide what problems, what opportunities, what projects you're going to work on."
Work
"There were around 1,000 stores when I was made president."
President
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