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"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"
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"Nobody wants to buy a $60,000 electric Civic. But people will pay $90,000 for an electric sports car."
"It's OK to have your eggs in one basket as long as you control what happens to that basket."
"The idea of Tesla is to accelerate sustainable energy, to really make a difference."
"Our main business is not to see what lies dimly at a distance, but to do what lies clearly at hand."
"A critical ingredient which binds customers to a brand is trust."
"Regarding quality, the following rule is very important: do each activity right at the first time with the aim of saving money and time. Regardless of the process under consideration, the activities that were carried out badly may cause repetitions with considerable additional costs."
"My business is to teach my aspirations to confirm themselves to fact, not to try and make facts harmonize with my aspirations."
Explore more quotes by Chris Murray
"Most people haven't set themselves any course with regards to their life. They have no idea whether or not they are being blown in any useful direction whatsoever. They are just at the whim of wherever the winds of life take them."
"You cannot become something new without putting in the appropriate effort, can you? Just as a seed cannot grow into an ear of corn without the appropriate time, sunlight, water, and care."
"The only time you have is the where and when of right now. There will always be good times, bad times, hard times, and complete disasters. However, there is no other option but to be where you are, when you are. That is a universal truth for everyone. The important thing is how you respond, what you decide to do, and when you decide to do it."
"We all desperately need brilliant sales professionals far more than ever before " to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions."
"Like an ant, I will find my way round any obstacle. Like a child, I will persevere with pinpoint focus."
"If you have designed your last day on earth, if you have decided how you wish to be thought of on your deathbed, only then can you start to plot a course to that point, to your ideal final destination."
"Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare."
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