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"Sell the results, not the nuts and bolts."
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"Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality."

"Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them."

"When you stop talking, you've lost your customer. When you turn your back, you've lost her."

"You're good salesman, if you make people buyproduct they don't need."

"We initially targeted pager networks, which have been suffering for the last decade due to cell phone sales."

"In order to sell, salespersons have to correctly evaluate and cater to customer choices."
Explore more quotes by Richie Norton

"At the end of the day, if you're wasting your time by not investing in yourself, you're going to waste away-and that would be the greatest waste of all."

"You can be the most productive and most effective, but politics show up as ego, jealousy and sabotage from bosses who can't perform."

"People who say "it's just business" are lying. It's a deceptive and manipulative tactic used by weak minds. Anyone who has ever run or been in business knows that a business will fail if the relationships are not healthy. Business is the business of relationships. That is all."

"There are literally hundreds of other micro-experiences and incredible experiences that help shape the book. But what really drove it home for me was not only hundreds of years of history that I went through to help formulate the concept of starting something stupid, but practicing it for myself and with hundreds of my own clients."

"Wouldn't it be amazing if you could travel into the future, see where you messed up, and then go back in time to rearrange things in order to make your future better? You can. If you can foresee regret, you can mind-travel to the future. If you can train yourself to mind-travel effectively, you can intentionally affect your future by doing something about it today."
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