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"All business success rests on something labeled a sale, which at least momentarily weds company and customer."
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"These days, you can do a TV series for five years and all of a sudden be on top of the business. Features don't even run in theaters very long anymore before going right to television."

"Let your customers and prospects recommend you to each other and let you competition wish they were you. That is our mission."

"22% of current business-to-business salespeople will be replaced by search engines within the next five years."

"For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past."

"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"
Explore more quotes by Tom Peters

"We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments."

"Excellent firms don't believe in excellence - only in constant improvement and constant change."

"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people."

"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."

"South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge."
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