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"All business success rests on something labeled a sale, which at least momentarily weds company and customer."
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"The ultimate profit of all businesses should be happiness."
Author Name
Personal Development
"16th century advertisements cannot market 21st century products. Look for what is necessary at the present moment."
Author Name
Personal Development
"Hitting is business. With two strikes you really protect that plate."
Author Name
Personal Development
"If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue."
Author Name
Personal Development
"But my sense in talking to people when I travel is that the film business is not that dissimilar from a lot of other businesses."
Author Name
Personal Development
"My grandfather had a paint store. It's what put my mom through college. Small business is part of my family history."
Author Name
Personal Development
"All those years we'd spent learning these chops, and all those gigs in Germany where you'd play all night, and along comes punk. It has nothing to do with that. A lot of people went out of business."
Author Name
Personal Development
"When you're five years old, and you're running a business that people did not think there was room for, getting attention is not a bad thing. Letting it be known by whatever colorful language is necessary is not a bad thing."
Author Name
Personal Development
"It's really impossible to project ahead even six months in this business."
Author Name
Personal Development
"I fear this little episode does not speak very favourably for my business capacity in those early days, for I certainly ought to have made much more than I did by this really important invention."
Author Name
Personal Development
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"Communication is everyone's panacea for everything."
Communication
"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people."
Success
"We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments."
People
"Leaders don't create followers, they create more leaders."
Leadership
"Excellent firms don't believe in excellence - only in constant improvement and constant change."
Change
"If a window of opportunity appears, don't pull down the shade."
Opportunity
"Celebrate what you want to see more of."
Want
"South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge."
Challenge
"All business success rests on something labeled a sale, which at least momentarily weds company and customer."
Business
"If you're not confused, you're not paying attention."
Attention
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