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Tom Peters

"All business success rests on something labeled a sale, which at least momentarily weds company and customer."

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"All business success rests on something labeled a sale, which at least momentarily weds company and customer."

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Amber Hurdle

"These days, you can do a TV series for five years and all of a sudden be on top of the business. Features don't even run in theaters very long anymore before going right to television."

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Amber Hurdle

"Let your customers and prospects recommend you to each other and let you competition wish they were you. That is our mission."

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Amber Hurdle

"Customers do not want a lecture from you and they certainly don't want some juvenile in a bad suit forcing his wares upon them."

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Amber Hurdle

"If you don't earn their trust at the beginning, they sure as hell won't trust you with their money at the end."

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Amber Hurdle

"22% of current business-to-business salespeople will be replaced by search engines within the next five years."

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Amber Hurdle

"For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past."

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Amber Hurdle

"It's not how I view being a salesman. It's how I live being a salesman."

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Amber Hurdle

"Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?"

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Amber Hurdle

"In the past, I have bargained myself away, believing that price was more important than cost, quality, reliability, or reputation. In the past, I was clearly wrong."

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Amber Hurdle

"All animals, except man, know that the principal business of life is to enjoy it."

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Tom Peters
"Celebrate what you want to see more of."
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"We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments."
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Tom Peters
"Excellent firms don't believe in excellence - only in constant improvement and constant change."
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Tom Peters
"If your company has a clean-desk policy, the company is nuts and you're nuts to stay there."
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Tom Peters
"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people."
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Tom Peters
"If a window of opportunity appears, don't pull down the shade."
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Tom Peters
"Leaders don't create followers, they create more leaders."
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Tom Peters
"Communication is everyone's panacea for everything."
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Tom Peters
"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."
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Tom Peters
"South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge."
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