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"User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process."
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"Once the product's task is known, design the interface first; then implement to the interface design."

"I design my shots. I walk the rehearsal as the camera and say 'this is where I want to be... I want this look."

"For me, unemployment and poverty in the Greater Montreal area is not mainly a problem of structure, or design, or statistics. It is a profoundly human situation."

"I studied literature design and fashion design."
Explore more quotes by Jesse James Garrett

"If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own."

"Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways."

"I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants."

"The more everybody knows about all aspects of the problems we face, the better off all of us will be. Less time spent explaining things means more time for coming up with creative solutions."

"The main benefit of the book for the more experienced practitioners is as an evangelical tool. The book will give you some ways of expressing the value and importance of your work that you may not have had before."

"Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues."

"Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring."

"At Adaptive Path, we've been doing our own work with Ajax over the last several months, and we're realizing we've only scratched the surface of the rich interaction and responsiveness that Ajax applications can provide."
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